صافولا تعلن عن وظيفة مشرف فرع عمليات التجارة الإلكترونية في مكة وجدة

Job Purpose

Develop the team to execute the best picking and delivery journey for the best result outcome for our customers

Key Accountabilities

• Supervises and monitors duty schedule including timing and personal hygiene.
• Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery.
• Collaborates with store operations team for replenishment and availability.
• Trains the team for the best follow of procedures.
• Ensures delivering daily targets and KPIs
• Ensure availability of assets and consumables ( bags , boxes, picking devices … )
• Communicates with area operations lead on daily operations and needs.
• Communicate with service desk for any escalations disrupting the operation

Skills Description

Qualifications

• High school , College is a plus
• Experience with leading a team of more than 10 employees

Professional Certifications

• English language required (intermediate)
• Strong problem-solving skills in a fast-paced environment
• Strong communication skills

Experience

Retail and E-Commerce background

Key Competencies

• Customer focus
• Results Driven
• Lives the values
• Team player
• Develops self/others