Job Purpose
The role holder is responsible for supporting billing, settlement, collection, and payment activities for Wholesale International Services, ensuring accurate invoicing, timely reconciliation, and resolution of billing and collection discrepancies. The role holder also supports monthly financial closing and coordination with Finance and relevant stakeholders to ensure settlement activities are performed in accordance with approved agreements, organizational policies, and procedures.
Job Responsibility
- Support the preparation and issuance of accurate invoices for Wholesale International Services customers in accordance with approved billing agreements and contracts.
- Review billing and settlement data and verify the accuracy and completeness of invoices prior to processing.
- Follow up on outstanding invoices and support the resolution of collection and billing discrepancies with international operators and partners.
- Support collection activities and coordinate with relevant stakeholders to facilitate timely receipt of outstanding payments.
- Support service activation and deactivation activities based on customers' billing and payment status.
- Prepare and reconcile settlements for international services provided by stc and international partners.
- Manage expense invoice activities related to international service providers, including IP, Satellite, Connectivity, and other applicable wholesale services.
- Verify expense invoices received from international partners and coordinate with Finance to schedule and process approved payments.
- Monitor settlement and billing terms to ensure alignment with Wholesale International Services agreements in coordination with Sales and relevant stakeholders.
- Support timely resolution of settlement, billing, payment, and collection discrepancies with international operators and internal stakeholders.
- Coordinate with Purchasing to support the planning and management of new and existing purchase orders related to international services.
- Support monthly financial closing activities and validate wholesale financial data prior to release to the General Ledger through Finance.
- Coordinate with Wholesale Services Management on system enhancement requirements related to billing, settlement, and financial processes.
- Support testing and implementation of approved system and process enhancements to improve settlement efficiency and accuracy.
- Prepare periodic reports on invoicing, settlements, collections, payments, outstanding balances, and related financial performance.
- Ensure compliance with organizational policies, procedures, quality standards, approved agreements, and applicable regulatory requirements.
Job Responsibility (cont.)
Years Of Experience
- Minimum of 5 years of experience in the relevant field.
Nature Of Experience
- Prior experience in Billing, Settlement, Accounts Receivable/Payable, Reconciliation, or Financial Operations, preferably within the telecommunications or wholesale industry.
Job Band
Sr.Professional.
Skills
- Knowledge of Wholesale Billing and Settlement Processes.
- Knowledge of International Telecom Services and Agreements.
- Knowledge of Financial Reconciliation and Invoicing.
- Knowledge of Accounts Receivable and Payable Processes.
- Analytical and Reporting Skills.
Education
Bachelor Degree in Accounting or Finance
Additional Education
Certifications