وظيفة مرشد تجربة تطبيقات الألعاب شاغرة لدى Yalla Group في الرياض

Job Summary

We are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh. This center is a dedicated space for immersive gaming and social networking experiences.

This is a front-line, in-person role focused on user interaction and product demonstrations. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.

Key Responsibilities

• Welcome visitors and provide a warm, engaging first impression of the Yalla brand
• Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner
• Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand, and other Yalla social and gaming applications
• Assist users in understanding game rules, app features, and onboarding steps
• Support users with app download, registration, and first-time usage on their own smartphones
• Encourage user engagement and long-term participation through positive product experiences
• Create a lively, friendly, and welcoming atmosphere within the UX Center
• Collect user feedback and share insights with internal teams to help improve products and services
• Support on-site activities, events, and campaigns when required
• Ensure brand guidelines, service standards, and user experience principles are consistently followed

What We’re Looking For

• Bachelor’s degree or equivalent (fresh graduates are welcome)
• Strong communication skills in Arabic and English
• Interest in mobile applications, online games, social networking, or digital entertainment
• Ability to interact confidently with people of different ages and backgrounds
• Comfortable guiding users through smartphone apps and digital experiences
• Previous experience in customer experience, retail, events, or tech-related roles is an advantage

Skills & Competencies

• Excellent interpersonal and communication skills
• Friendly, enthusiastic, and approachable personality
• Ability to explain digital products clearly and simply
• Strong user-focused mindset with attention to experience quality
• Team player with a proactive and positive attitude
• Willingness to work flexible hours, including weekends and holidays, with rotational off-days

What We Offer

• A fun, dynamic, and people-centered work environment
• Comprehensive training on Yalla’s gaming and social platforms
• Opportunity to be part of one of the fastest-growing tech companies in the region
• Career growth opportunities within a leading digital entertainment group