وظيفة أخصائي تسويق شاغرة لدى معهد نافذة العالم في المدينة السعودية

📢 WE’RE HIRING | Marketing Specialist

📍 Madinah, Saudi Arabia

🏢 Window to the World Institute

We are looking for a hands-on Marketing Specialist to lead and grow our institute’s marketing activities while ensuring strong customer service, cost efficiency, and measurable results.

🎯 Key Responsibilities

Digital Marketing & Growth

* Develop and execute digital marketing strategies across TikTok, Meta, Instagram and other social media platforms

* Manage and optimize paid campaigns, targeting, budgets and performance

* Track ROI, CPL, conversions and campaign performance and provide actionable reports

* Lead SEO and online visibility strategies

* Create and manage engaging social media content and campaigns

Content & Social Media

* Design and edit social media posts, photos and short-form videos

* Create content calendars and coordinate campaigns

* Maintain a consistent and professional brand identity across all platforms

* Identify trends and opportunities to increase engagement and enrollment

Customer Experience

* Develop and implement customer service strategies

* Monitor customer inquiries, leads and follow-ups

* Improve the customer journey from first contact through enrollment and retention

* Analyze customer feedback and identify opportunities for improvement

Events & Community

* Plan and organize promotional events, workshops and institute activities

* Coordinate logistics, promotions and post-event follow-up

* Support initiatives that increase brand awareness and student enrollment

Budget

* Manage marketing budgets and monitor costs

* Identify opportunities to optimize spending and improve cost efficiency

* Track marketing expenses and ensure campaigns deliver measurable value

* Work with management to establish budgets, forecasts and KPIs

Odoo & Reporting

* Use Odoo to manage marketing/operations workflows, customer information, leads and reporting

* Maintain accurate records and follow up on leads and customer activities

* Use data to support business and marketing decisions

✅ Requirements

* Proven experience in digital marketing and marketing management

* Strong knowledge of Meta Ads and TikTok Ads

* Experience with SEO, social media strategy and performance marketing

* Strong photo/video editing and social media design skills

* Experience organizing events and promotional activities

* Strong understanding of budgets, costs, KPIs and ROI

* Odoo experience is required

* Excellent communication and customer service skills

* Highly organized, proactive and able to manage multiple projects independently

* Experience in education, training, institutes or customer-focused businesses is a plus

* Fluent in English and Arabic

🌟 The Ideal Candidate

We are looking for someone who is creative AND analytical - a person who can create a great Instagram Reel in the morning, analyze campaign ROI in the afternoon, improve a customer service process, and keep the marketing budget under control.

If you are a hands-on marketer who understands both creativity and numbers, we would love to hear from you!

📩 To apply: Please send your CV and portfolio (social media, campaigns, designs or relevant work) via LinkedIn.