وظيفة محلل خدمة عملاء في برنامج المحترفين الشباب لدى The Family Office Company BSC في الرياض
Young Professionals Program - Client Service Analyst
تفاصيل الوظيفة
يقدم برنامج الخريجين الشباب (Young Professionals Program) في شركة The Family Office Company BSC (c) فرصة تطويرية مكثفة لمدة 12 شهرًا في مجال خدمة العملاء (Client Service Analyst)، وذلك في منطقة الرياض. يهدف البرنامج إلى إعداد الجيل القادم من محترفي خدمة العملاء من خلال التدريب العملي والإرشاد والتعرض لعمليات إدارة الثروات داخل بيئة متعددة المكاتب العائلية الرائدة.
المهام والمسؤوليات
- المشاركة في برنامج تطوير منظم يغطي التميز في خدمة العملاء، وأساسيات إدارة الثروات، والتواصل التجاري، والتدريب الخاص بكل قسم.
- دعم فريق خدمة العملاء في تقديم خدمة متميزة للعملاء من خلال المساعدة في صيانة الحسابات، وطلبات العملاء، والتوثيق، والعمليات الإدارية.
- التعاون مع مدراء العلاقات والمستشارين الماليين والإدارات الداخلية لضمان تنفيذ الأنشطة المتعلقة بالعملاء بدقة وفي الوقت المحدد.
- المساعدة في إعداد تقارير العملاء والعروض التقديمية ومواد الاجتماعات ووثائق الخدمة مع الالتزام بالدقة والسرية.
- الحفاظ على سجلات دقيقة والمساهمة في مبادرات تحسين العمليات لرفع جودة الخدمة والكفاءة التشغيلية.
- إظهار المبادرة والقدرة على حل المشكلات والاحترافية والالتزام بتقديم تجربة عملاء متميزة.
- المساهمة بفاعلية في المشروعات والمهام الموكلة تحت إشراف كبار المحترفين والموجهين.
- العمل بكفاءة بشكل فردي وداخل فرق متعددة التخصصات لتحقيق أهداف البرنامج وأهداف العمل.
الشروط والمتطلبات
- خريج حديث من الجامعة بمعدل تراكمي عالٍ في تخصصات: إدارة الأعمال، المالية، الاقتصاد، المحاسبة، الإدارة، التسويق، الاتصالات، أو المجالات ذات الصلة.
- إجادة تامة للغتين العربية والإنجليزية تحدثاً وكتابة.
المهارات المطلوبة
- مهارات تواصل وعرض تقديمي قوية.
- عقلية خدمة عملاء ممتازة مع القدرة على بناء علاقات مهنية.
- قدرة مثبتة على العمل في بيئة سريعة الوتيرة وديناميكية ومتطلبة.
- مهارات تنظيمية قوية ودقة في التفاصيل.
- إتقان استخدام تطبيقات Microsoft Office وخاصة Word وExcel وPowerPoint.
- تفكير تحليلي وقدرة قوية على حل المشكلات ورغبة في التعلم.
- مبادرة ذاتية وشغف بالنمو المهني وتحقيق النتائج.
المزايا
تقدم شركة The Family Office تجربة تعليمية شاملة مصممة لتسريع النمو المهني مع التعرض لواحدة من أبرز بيئات إدارة الثروات في المنطقة. يشمل البرنامج الإرشاد المهني، وفرص التطوير المستمر، وثقافة تعاونية، وتعرضًا هادفًا للعملاء والعمليات التجارية. سيتم تقييم الأداء في مراحل 6 أشهر و9 أشهر، ويُتاح للمشاركين المتميزين فرصة الانتقال إلى وظيفة دائمة بعد إتمام البرنامج بنجاح.
عرض النص الأصلي للإعلان
Program Overview:
The Young Professionals Program at The Family Office accelerates the growth of ambitious graduates through intensive on-the-job training, professional development, and mentorship from industry experts. Designed to develop the next generation of client service professionals, this 12-month program provides participants with hands-on exposure to client servicing, wealth management operations, relationship support, and business processes within a leading multi-family office. Participants will receive structured training, practical experience, and ongoing coaching while working alongside experienced professionals. Performance will be assessed at the 6-month and 9-month milestones, with high-performing participants considered for a permanent full-time opportunity upon successful completion of the program. We seek individuals who challenge the status quo, demonstrate a passion for learning, and thrive in dynamic environments. If you are driven, client-focused, and eager to build a career in wealth management, we encourage you to apply.
Key Responsibilities:
At The Family Office, we offer more than a career. We provide a comprehensive learning experience designed to accelerate your professional growth while exposing you to one of the region's leading wealth management environments. Through mentorship, continuous development opportunities, a collaborative culture, and meaningful exposure to clients and business operations, you will gain the skills and experience needed to build a successful long-term career. Join us and be part of reshaping the future of family wealth. Elevate your career with The Family Office, where legacy meets innovation.
The Family Office is an independent wealth management firm offering customized investment solutions in alternative asset classes, including private equity, private debt, and real estate. Serving high-net-worth individuals and families, we provide tailored strategies to address unique financial needs with a focus on transparency, diversification, and long-term value.
With a commitment to excellence and decades of expertise, The Family Office helps clients preserve and grow their wealth across generations.
The Young Professionals Program at The Family Office accelerates the growth of ambitious graduates through intensive on-the-job training, professional development, and mentorship from industry experts. Designed to develop the next generation of client service professionals, this 12-month program provides participants with hands-on exposure to client servicing, wealth management operations, relationship support, and business processes within a leading multi-family office. Participants will receive structured training, practical experience, and ongoing coaching while working alongside experienced professionals. Performance will be assessed at the 6-month and 9-month milestones, with high-performing participants considered for a permanent full-time opportunity upon successful completion of the program. We seek individuals who challenge the status quo, demonstrate a passion for learning, and thrive in dynamic environments. If you are driven, client-focused, and eager to build a career in wealth management, we encourage you to apply.
Key Responsibilities:
- Participate in a structured development program covering client service excellence, wealth management fundamentals, business communication, and department-specific training.
- Support the Client Service team in delivering exceptional service to clients by assisting with account maintenance, client requests, documentation, and administrative processes.
- Collaborate with Relationship Managers, Financial Advisors, and internal departments to ensure timely and accurate execution of client-related activities.
- Assist in preparing client reports, presentations, meeting materials, and service documentation while ensuring attention to detail and confidentiality.
- Maintain accurate records and contribute to process improvement initiatives to enhance service quality and operational efficiency.
- Demonstrate initiative, problem-solving ability, professionalism, and a commitment to delivering a superior client experience.
- Contribute actively to projects and assignments under the guidance of senior professionals and mentors.
- Work effectively both independently and within cross-functional teams to achieve program objectives and business goals.
- Duration: 12 Months
- Performance Assessment: Formal evaluations conducted at the 6-month and 9-month milestones.
- Recent university graduates with a high GPA in Business Administration, Finance, Economics, Accounting, Management, Marketing, Communications, or related disciplines.
- Strong interpersonal, communication, and presentation skills.
- Excellent customer service mindset with the ability to build professional relationships.
- Demonstrated ability to thrive in a fast-paced, dynamic, and demanding environment.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
- Analytical thinker with strong problem-solving capabilities and a willingness to learn.
- Motivated self-starter with a passion for professional growth and achieving results.
- Fluency in Arabic and English, both written and spoken.
At The Family Office, we offer more than a career. We provide a comprehensive learning experience designed to accelerate your professional growth while exposing you to one of the region's leading wealth management environments. Through mentorship, continuous development opportunities, a collaborative culture, and meaningful exposure to clients and business operations, you will gain the skills and experience needed to build a successful long-term career. Join us and be part of reshaping the future of family wealth. Elevate your career with The Family Office, where legacy meets innovation.
The Family Office is an independent wealth management firm offering customized investment solutions in alternative asset classes, including private equity, private debt, and real estate. Serving high-net-worth individuals and families, we provide tailored strategies to address unique financial needs with a focus on transparency, diversification, and long-term value.
With a commitment to excellence and decades of expertise, The Family Office helps clients preserve and grow their wealth across generations.
المصدر: LinkedIn - أُضيفت للموقع في 2 سبتمبر 2026
رقم الإعلان لدى المصدر: 4459959961
رقم الإعلان لدى المصدر: 4459959961