Jobstronaut تعلن عن وظيفة قائد تحول (قطاع بنكي) في الرياض

The client is looking for an experienced Transformation Lead to drive strategic transformation initiatives across the bank, with a strong focus on business transformation, digital enablement, operational excellence, customer experience, technology adoption, and organizational change.

The ideal candidate will have 10-15 years of experience in banking, financial services, consulting, transformation, or large-scale change programs, with a proven track record of managing complex, cross-functional initiatives from strategy through implementation.

The role requires a strong combination of strategic thinking, program management, business acumen, stakeholder management, technology understanding, and change leadership.

Key Responsibilities:

Transformation Strategy & Leadership:

• Develop and execute transformation strategies aligned with the bank's business objectives and strategic priorities.
• Lead enterprise-wide and business-unit transformation programs across retail banking, corporate banking, operations, digital channels, risk, compliance, and supporting functions.
• Translate strategic objectives into actionable transformation roadmaps, initiatives, milestones, and measurable outcomes.
• Identify opportunities to simplify processes, improve customer journeys, reduce costs, and increase operational efficiency.
• Establish transformation governance frameworks, methodologies, standards, and performance metrics.

Program & Portfolio Management:

• Lead multiple complex transformation initiatives simultaneously, ensuring delivery within agreed scope, timelines, budget, and quality standards.
• Define program objectives, business cases, KPIs, milestones, dependencies, and benefits realization plans.
• Establish program governance, steering committees, reporting mechanisms, and escalation processes.
• Monitor program risks, issues, dependencies, and financial performance.
• Ensure effective coordination between business, technology, operations, risk, compliance, finance, and external partners.

Digital & Technology Transformation:

• Partner with technology teams to identify and implement digital solutions that support business transformation.
• Drive adoption of digital banking, automation, data and analytics, AI, cloud, APIs, workflow platforms, and other emerging technologies where relevant.
• Identify opportunities for process automation, straight-through processing, digitization, and reduction of manual activities.
• Ensure technology initiatives remain aligned with business outcomes and customer requirements.
• Support modernization of legacy processes and platforms.

Business Process Transformation:

• Assess existing business processes and identify opportunities for simplification, standardization, automation, and optimization.
• Lead process redesign and target operating model initiatives.
• Drive improvements in operational efficiency, productivity, service quality, turnaround times, and cost-to-serve.
• Establish and track transformation benefits and ensure measurable business value is delivered.

Change Management:

• Develop and execute change management strategies for major transformation initiatives.
• Work with business leaders and functional teams to drive adoption of new processes, systems, and operating models.
• Identify organizational impacts and develop communication, training, and stakeholder engagement plans.
• Act as a transformation champion and build a culture of continuous improvement across the organization.

Stakeholder Management:

• Work closely with senior management, business heads, technology leadership, operations, risk, compliance, finance, and other key stakeholders.
• Present transformation strategies, program status, risks, financials, and benefits to executive leadership and steering committees.
• Build strong relationships across functions and influence stakeholders without direct authority.
• Manage relationships with consulting firms, technology partners, implementation vendors, and other external stakeholders.

Risk, Governance & Regulatory Alignment:

• Ensure transformation initiatives comply with applicable banking regulations, internal policies, risk frameworks, information-security requirements, and governance standards.
• Partner with Risk, Compliance, Legal, Information Security, and Internal Audit teams as required.
• Ensure appropriate controls are incorporated into new processes and operating models.
• Maintain strong documentation, governance, and audit readiness throughout transformation programs.

Key Performance Indicators:

Success in this role will be measured through:

• Successful delivery of strategic transformation programs.
• Achievement of planned business benefits and ROI.
• Reduction in operational costs and process complexity.
• Improvement in customer experience and service levels.
• Increased automation and digital adoption.
• Reduction in process turnaround times.
• Successful implementation and adoption of new operating models and technologies.
• Effective management of transformation risks, budgets, and timelines.
• Stakeholder satisfaction and organizational adoption.

Required Qualifications:

• Bachelor's degree in Business, Finance, Economics, Technology, Engineering, or a related discipline.
• MBA / PGDM or equivalent qualification preferred.
• 10-15 years of overall professional experience, preferably within banking, financial services, management consulting, technology consulting, or large-scale transformation environments.
• Proven experience leading enterprise or business transformation programs.
• Strong understanding of banking products, processes, operations, and regulatory environments.
• Strong program/project management and governance experience.
• Experience managing multiple cross-functional teams and complex stakeholder groups.

Preferred Experience:

Candidates with experience in one or more of the following areas will be preferred:

• Digital Banking Transformation
• Core Banking Transformation
• Operating Model Transformation
• Business Process Re-engineering
• Customer Experience Transformation
• Automation / Intelligent Automation
• Data & Analytics Transformation
• AI / GenAI Transformation
• Cloud Transformation
• Payments Transformation
• Branch / Operations Transformation
• Regulatory or Risk Transformation
• Cost Optimization and Operational Excellence
• Enterprise PMO / Transformation Office

Certifications:

Any of the following would be advantageous:

• PMP / PRINCE2
• Agile / Scrum certification
• SAFe certification
• Lean Six Sigma
• Prosci Change Management
• ITIL
• Relevant banking or digital transformation certifications

Key Skills:

• Transformation Strategy
• Program & Portfolio Management
• Banking Operations
• Digital Transformation
• Business Process Re-engineering
• Operating Model Design
• Change Management
• Stakeholder Management
• Business Case Development
• Benefits Realization
• Risk & Governance
• Process Automation
• Data & Analytics
• Technology Transformation
• Agile / Hybrid Delivery
• Executive Communication
• Vendor Management
• Problem Solving & Strategic Thinking