وظيفة موظف استقبال شاغرة لدى فندق جدة هيلتون في جدة

Company Description Jeddah Hilton Hotel is a premier hospitality destination located on the Jeddah Corniche, known for its upscale accommodations, conference facilities, and exceptional guest services. The hotel serves business and leisure travelers, offering a variety of dining options, event spaces, and recreational amenities. Team members are part of a professional environment that values service excellence, reliability, and collaboration. Working at Jeddah Hilton Hotel provides opportunities to grow within a global hospitality brand while contributing to a high standard of guest satisfaction.

Role Description The Receptionist is a full-time, on-site role based at Jeddah Hilton Hotel in Jeddah. The Receptionist will greet guests, manage check-in and check-out procedures, and respond to inquiries in person, by phone, and via email. Daily responsibilities include handling reservations, maintaining accurate guest records, coordinating with other departments to address guest needs, and managing the front desk area to ensure a welcoming and organized environment. The role also involves processing payments, assisting with administrative and clerical tasks, and ensuring that all guest interactions reflect the hotel’s standards of professionalism and hospitality.

Qualifications

• Candidates should possess strong customer service and communication skills to interact effectively with guests and colleagues.
• Candidates should possess receptionist duties and phone etiquette skills to manage front desk operations and handle calls professionally.
• Candidates should possess clerical skills, including basic computer proficiency, data entry, and document handling.
• Candidates should possess skills in organization, time management, and attention to detail to manage multiple tasks efficiently.
• Previous experience in hospitality, front office, or a similar customer-facing role is beneficial.
• Ability to work flexible shifts, including evenings, weekends, and holidays as required.
• Professional appearance and demeanor, with a commitment to maintaining confidentiality and hotel policies.
• Proficiency in English is required; knowledge of Arabic or additional languages is an advantage.