وظيفة مخطط الطلب والمخزون شاغرة لدى Saudi Arabian Drug Store Company في جدة

Position Summary

• SADSCO is appointing a Head of Demand & Supply Planning to own the end-to-end planning engine that converts commercial ambition into secured, saleable stock.
• The role is a Demand & Planning Manager position, consolidating demand forecasting, supplier and principal management, inventory and expiry control, and government/tender fulfilment under a single accountable leader.

 Key Responsibilities

Rolling Forecast & S&OP Ownership

•    Own a rolling demand forecast at SKU, channel and customer-group level, refreshed monthly with a locked short-horizon window and an unconstrained long-horizon view for principal capacity booking.

•    Chair the monthly Sales & Operations Planning (S&OP) cycle end-to-end: data refresh, statistical baseline, demand review with Sales and Marketing, supply review with Procurement and Warehouse, pre-S&OP reconciliation, and executive S&OP with the Head of Commercial.

•    Produce a single consensus demand plan that Sales, Marketing, Finance and Supply Chain are jointly aligned

•    Build and maintain the statistical forecasting baseline (seasonality, trend, promotional and tender uplift, new-launch curves, cannibalization) and apply structured commercial judgement on top of it.

•    Own forecast accuracy and forecast bias as published KPIs by channel and by planner; run monthly bias reviews and drive root-cause correction where a channel persistently over- or under-calls.

•    Model demand scenarios; base, upside and downside, for budget cycles, new product introductions, tender awards and principal negotiations, and quantify the stock and cash implications of each.

•    Translate the agreed demand plan into a constrained supply plan, explicitly flagging where principal capacity, lead time or registration status makes the commercial target undeliverable.

Supplier & Principal Management

•    Act as the primary planning-side owner of the relationship with international principals and suppliers: forecast submission, purchase order placement, order confirmation, production slot booking and shipment follow-through.

•    Negotiate and then enforce commercial supply terms, lead times, minimum order quantities, order frequency, allocation in constrained periods, minimum remaining shelf life at dispatch, and returns or expiry-share provisions.

•    Build and run a formal supplier scorecard covering On-Time-In-Full delivery, order fill rate, lead-time reliability and variability, documentation accuracy, and shelf-life compliance; review performance formally with each principal on a defined cadence.

•    Escalate and resolve supply disruption, allocation, batch failure, shipping delay, port or customs hold with a defined escalation ladder and a documented recovery plan communicated to Commercial within agreed response times.

•    Provide principals with the forecast quality and consumption visibility they require to reserve capacity for SADSCO, strengthening SADSCO’s standing as partner of choice versus competing distributors in their network.

•    Support Business Development on supply-side due diligence for new principals, in-licensing and MAH candidates: manufacturing capability, capacity, lead-time realism, quality track record and continuity-of-supply risk.

•    Maintain a supplier risk register with single-source dependencies, geographic and geopolitical exposure, and defined mitigation or dual-sourcing options for critical SKUs.

Inventory, Expiry & Working Capital

•    Set and govern inventory policy: target days of stock cover, safety stock levels, and reorder parameters differentiated by SKU criticality, demand variability, lead time and shelf life.

•    Own the inventory investment position against approved targets and report monthly on stock value, cover, ageing and composition to the Head of Commercial and Finance.

•    Drive down expiry write-offs through early short-dated stock identification, structured monthly slow-mover and near-expiry review, and coordinated commercial disposition plans with Sales and Marketing.

•    Eliminate avoidable stock-outs on priority brands and maintain product availability and service level as headline KPIs of the function.

•    Balance service against cash: improve availability without unmanaged growth in inventory value, and make the trade-off explicit and quantified whenever the two conflict.

•    Govern new product introduction and product discontinuation planning, launch quantities, phase-in/phase-out, and run-down of superseded packs to avoid both launch stock-outs and terminal obsolescence.

Tender, Government & NUPCO Planning

•    Plan and secure supply against government and institutional demand across NUPCO, Etimad, NGHA and Wasfaty channels, in coordination with the Tender and Business Development teams.

•    Convert tender pipeline and award probability into a supply commitment plan, including pre-award stock positioning where the risk-reward case is justified and approved.

•    Guarantee delivery schedule compliance against awarded contracts, protecting SADSCO from penalty exposure, delivery failure and supplier performance downgrades in government scoring.

•    Align batch availability, shelf-life-at-delivery requirements and registration/pricing status with tender specifications before commitment, in coordination with Regulatory Affairs.

•    Provide the Tender team with reliable landed-cost, lead-time and availability inputs at bid stage so that pricing decisions are made on a defensible supply basis.

Leadership, Systems & Governance

•    Lead, structure and develop the planning team; define roles, set individual KPIs, and build forecasting and supplier-management capability within the function.

•    Own the planning system landscape, ERP master data integrity, planning parameters, and the business case and rollout of advanced planning or forecasting tooling where justified.

•    Establish the planning performance dashboard: forecast accuracy and bias, service level, days of cover, supplier OTIF, expiry exposure and stock-out incidence, published monthly.

•    Partner with Finance on demand-driven cash and landed-cost planning, and with Regulatory Affairs on registration timelines that gate supply.

•    Represent planning in commercial and executive forums with clear, decision-ready positions rather than status reporting.

Required Qualifications

•    Bachelor’s degree in Pharmacy, Supply Chain, Engineering, Business or a related discipline.

•    Minimum 5 years in demand planning, supply planning or supply chain within pharmaceuticals, medical devices, healthcare or FMCG-healthcare, including at least 3 years leading a planning team or function.

•    Demonstrated ownership of a formal S&OP or IBP cycle as process owner or chair, not solely as a contributor.

•    Proven track record building and running rolling forecasts, with evidence of measurable forecast accuracy improvement.

•    Direct experience managing international suppliers or principals - purchase orders, lead times, allocation, service-level negotiation and escalation.

•    Strong command of inventory management economics: safety stock, cover targets, expiry and obsolescence control, and the service-versus-cash trade-off.

•    Advanced Excel and hands-on ERP planning experience (SAP, Oracle, Microsoft Dynamics or equivalent).

•    Ability to challenge senior commercial stakeholders with evidence and hold a position under pressure.

•    Professional working proficiency in English; Arabic strongly preferred.

 Preferred Qualifications

•    Experience in the Saudi pharmaceutical market with a distributor, agent or MAH.

•    Working knowledge of SFDA registration, batch release and pricing processes as they constrain supply.

•    Practical experience with NUPCO, Etimad, Wasfaty or NGHA supply and delivery obligations.

•    APICS CPIM/CSCP, IBF CPF or equivalent professional certification.

•    Experience implementing an advanced planning or statistical forecasting system.