وظيفة مدير عمليات البنية التحتية لدى Wipro في الرياض

Saudi Infra Operations Manager | Riyadh, Saudi Arabia

Lead and manage 24x7 operations for Webex infrastructure across Saudi Arabia, ensuring high availability, resilience, and operational excellence for data centre environments.

Key Responsibilities

• Lead and develop the Saudi Operations team, ensuring effective monitoring, incident response, on-call support, and operational readiness.
• Own availability, reliability, and performance of regional network, data centre, and AWS cloud infrastructure.
• Drive incident management, root cause analysis, problem resolution, and service restoration activities.
• Ensure safe execution of infrastructure, network, and cloud changes with proper risk assessment and rollback planning.
• Partner with global engineering, SRE, security, facilities, vendors, and service owners to improve operational resilience.

Required Skills & Experience

• 7+ years of experience in infrastructure, network, cloud, data centre, or SRE operations.
• 2+ years leading technical teams in a 24x7 production environment.
• Strong expertise in networking (BGP, DNS, routing, switching, firewalls, WAN).
• Experience with AWS cloud services, monitoring, incident management, and operational reporting.

Preferred

• Experience with Webex, collaboration, or real-time communication platforms.
• Kubernetes, automation, Infrastructure as Code (IaC), and SRE practices.
• AWS, Cisco, ITIL, or related certifications.

Location: Saudi Arabia (Riyadh/Jeddah)

Work Environment: Fast-paced operational leadership role supporting critical customer-facing infrastructure.