وظيفة أخصائي متجر إلكتروني شاغرة لدى Gheras Alkhairat SA في الرياض

Position Title: Online Store Specialist

Location: Saudi Arabia

Experience: 1-3 Years

Summary

Manages day-to-day online store operations, product listings, inventory tracking, promotional marketing, and order fulfillment on Salla and Zid to drive digital sales and ensure smooth store performance.

Key Responsibilities

·        Store Operations & Management:

o   Upload, update, and manage product listings (descriptions, pricing, inventory, images) across Salla and Zid platforms.

o   Monitor store uptime, layout performance, and user experience across mobile and desktop.

·        Inventory Monitoring & Control:

o   Track and audit stock levels in real time across platform dashboards to prevent stockouts of top-selling items.

o   Reconcile inventory counts, monitor slow-moving products, and alert management to restock requirements.

·        Store Marketing & Promotions:

o   Plan, set up, and execute promotional campaigns, flash sales, promo codes, and product bundles.

o   Monitor campaign performance and coordinate digital marketing efforts (such as abandoned cart recovery and discount banners) to boost sales conversions.

·        Order Processing & Logistics:

o   Track daily incoming orders, coordinate with warehouse/fulfillment teams, and ensure timely dispatch.

o   Oversee courier/shipping integration (e.g., Aramex, SPL, SMSA) to resolve delivery delays or returned orders.

·        Customer Support & Inquiry Resolution:

o   Handle online customer inquiries, refund/exchange requests, and order tracking issues.

o   Analyze customer reviews and complaints to improve site features and checkout flow.

Requirements

·        Experience: 1-3 years of hands-on experience managing online stores, inventory tracking, and e-commerce marketing in Saudi Arabia.

·        Education: Bachelor’s degree in E-Commerce, Marketing, Business Administration, or Information Technology.

·        Platforms: Strong proficiency in Salla and Zid.

·        Tools: Hands-on experience with Salla/Zid App Store integrations, local payment gateways, Google Analytics, inventory management tools, and Microsoft Excel.

·        Work Style & Capabilities:

o   Able to handle fast-paced daily order volume and inventory tracking with high accuracy.

• o   Able to coordinate effectively with marketing teams, logistics partners, suppliers, and customer support.