وظيفة أخصائي حسابات رئيسية شاغرة لدى Imploy في الرياض

About Job

Job Objective

Manage and develop the company’s key and strategic accounts, strengthen long-term relationships with clients, ensure the achievement of sales and profitability targets, and identify opportunities for growth and expansion of the services and products offered.

Key Responsibilities

• Manage a portfolio of key and strategic accounts while maintaining strong relationships with key decision-makers.
• Develop and implement strategic plans for each account in alignment with the client’s and company’s objectives.
• Understand clients’ needs and expectations and provide appropriate solutions.
• Achieve sales, revenue, and profitability targets for assigned accounts.
• Identify cross-selling and up-selling opportunities and increase business volume with existing clients.
• Negotiate contracts, pricing, and commercial terms in a manner that serves the company’s interests.
• Follow up on contract and agreement renewals and ensure business continuity.
• Coordinate with internal departments to ensure client requirements are delivered according to the agreed quality standards and timelines.
• Manage and resolve client issues and challenges, escalating them to management when necessary.
• Conduct regular meetings with clients to review performance and discuss development opportunities.
• Prepare and follow up on quotations, commercial proposals, and contracts.
• Follow up on invoices and outstanding payments and coordinate with the Finance Department regarding collections.
• Analyze account performance and prepare periodic reports on sales, revenue, opportunities, and risks.
• Monitor the market, competitors, and changes in client needs.
• Build strong relationships within client organizations at various management levels.
• Act as the primary liaison between the client and the company to ensure an excellent customer experience.