فندق The Ritz-Carlton يعلن عن وظيفة مضيف شخصي في السعودية
تفاصيل الوظيفة
تعلن فنادق ريتز كارلتون، إحدى شركات ماريوت الدولية، عن وظيفة Personal Host (مضيف شخصي) للعمل في منتجعات جزر أُمهات بالبحر الأحمر، المملكة العربية السعودية. الوظيفة دوام كامل وعلى مستوى غير إداري.
نبذة عن الوظيفة
لا تقتصر وظيفتنا على منح الضيوف تجربة تسجيل وصول ومغادرة سلسة فحسب، بل نسعى لبناء تجربة لا تُنسى وفريدة. يتولى خبراء تجربة الضيوف المبادرة لتقديم مجموعة واسعة من الخدمات التي ترافق الضيوف طيلة إقامتهم. يتم تمكينهم من التحرك في المكان والقيام بما يلزم، سواء من خلال معالجة الاحتياجات التشغيلية، أو تلبية طلبات الضيوف، أو إعداد التقارير، أو مشاركة أبرز معالم المنطقة المحلية. يجعل خبير تجربة الضيوف من كل معاملة جزءاً من التجربة.
المهام والمسؤوليات
- بناء تجربة مميزة وفريدة للضيوف طيلة إقامتهم.
- المبادرة بتقديم خدمات متنوعة تشمل المعالجة التشغيلية وتلبية الطلبات.
- إعداد التقارير المتعلقة بالضيوف والعمليات.
- مشاركة أبرز معالم المنطقة المحلية مع الضيوف.
- الحفاظ على بيئة عمل آمنة واتباع سياسات الشركة وإجراءاتها.
- الحفاظ على السرية وحماية أصول الشركة.
- الالتزام بمعايير الجودة وضمان المظهر المهني والتواصل اللائق.
- الوقوف والتحرك لفترات ممتدة (الوقوف، الجلوس، المشي)، والتعامل العملي مع المهام (تحريك، رفع، حمل، دفع، سحب أشياء يصل وزنها إلى 10 أرطال دون مساعدة).
- أداء أي واجبات أخرى معقولة تُطلب حسب الحاجة.
الشروط والمتطلبات
- شهادة ثانوية عامة أو ما يعادلها (GED).
- لا تُشترط خبرة عمل سابقة.
- لا تُشترط خبرة إشرافية سابقة.
- لا يُشترط ترخيص أو شهادة مهنية محددة.
عرض النص الأصلي للإعلان
Job Number 26120451
Job Category Rooms & Guest Services Operations
Location Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
رقم الإعلان لدى المصدر: 4467599549