وظيفة مدير مبيعات شاغرة لدى The Ritz-Carlton Hotel Company, L.L.C. بمدينة جدة
Sales Executive
تفاصيل الوظيفة
فرصة عمل في شركة ريتز-كارلتون (The Ritz-Carlton) بجدة، المملكة العربية السعودية، لوظيفة مندوب مبيعات (Sales Executive) ضمن قسم المبيعات والتسويق، دوام كامل، غير إشرافي.
المهام والمسؤوليات
- التواصل مع القسم أو الشخص المناسب (مثل المبيعات، إدارة البيانات، المحاسبة) حسب الحاجة لحل مكالمات أو طلبات أو مشاكل الضيوف.
- استخدام تقنيات البيع التي تزيد الإيرادات مع الحفاظ على ولاء الضيوف لفنادق ماريوت، بما في ذلك البيع الإضافي (up-selling).
- تحديد وتقديم هدايا للضيوف مقابل رعايتهم (مثل نقاط المكافآت، تذاكر العروض، شهادات الهدايا).
- تعزيز الوعي بالعلامة التجارية داخلياً وخارجياً.
- معالجة طلبات استبدال نقاط مكافآت ماريوت (Marriott Rewards).
- معالجة جميع طلبات الحجز والتعديل والإلغاء الواردة عبر الهاتف أو الفاكس أو البريد.
- إدخال معلومات مكافآت ماريوت في البرنامج المناسب عند استلام الحجوزات.
- الرد على جميع مكالمات وطلبات واستفسارات الضيوف وتسجيلها ومعالجتها.
- أداء مهام مكتبية عامة لدعم قسم المبيعات والتسويق (مثل حفظ الملفات، إرسال البريد الإلكتروني، الطباعة، الفاكس).
- مساعدة الإدارة في تدريب وتحفيز الموظفين؛ ويكون قدوة حسنة.
- اتباع جميع سياسات وإجراءات الشركة؛ المحافظة على نظافة المظهر الشخصي والزي الرسمي واحترافيته؛ الحفاظ على سرية المعلومات الملكية؛ حماية أصول الشركة.
- الترحيب بجميع الضيوف والاعتراف بهم وفقاً لمعايير الشركة؛ توقع احتياجات خدمة الضيوف وتلبيتها؛ شكر الضيوف بتقدير صادق.
- التحدث مع الآخرين بلغة واضحة ومهنية؛ إعداد ومراجعة المستندات المكتوبة بدقة واكتمال؛ الرد على الهواتف باستخدام آداب السلوك المناسبة.
- تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين؛ دعم الفريق لتحقيق الأهداف المشتركة؛ الاستجابة بشكل مناسب لاهتمامات الموظفين الآخرين.
- مراقبة أداء الآخرين لضمان الالتزام بتوقعات ومعايير الجودة.
- قراءة المعلومات والتحقق منها بصرياً في مجموعة متنوعة من التنسيقات.
- نقل ورفع وحمل ودفع وسحب ووضع أشياء يقل وزنها عن أو يساوي 10 أرطال دون مساعدة.
- أداء مهام وظيفية معقولة أخرى يطلبها المشرفون.
الشروط والمتطلبات
- شهادة الثانوية العامة أو ما يعادلها (G.E.D.).
- خبرة عمل ذات صلة لا تقل عن سنتين.
- لا يشترط خبرة إشرافية.
- لا يشترط ترخيص أو شهادة مهنية.
عرض النص الأصلي للإعلان
Additional Information
Job Number 26130376
Job Category Sales & Marketing
Location Al Hamra District, Southern Corniche, PO Box 13344, Jeddah 21493, Saudi ArabiaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26130376
Job Category Sales & Marketing
Location Al Hamra District, Southern Corniche, PO Box 13344, Jeddah 21493, Saudi ArabiaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn - أُضيفت للموقع في 8 أكتوبر 2026
رقم الإعلان لدى المصدر: 4475722757
رقم الإعلان لدى المصدر: 4475722757
