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WA Country Health Service تعلن عن وظيفة مسؤول دعم ميداني لتقنية المعلومات في المنطقة الشرقية

ICT Field Support Officer
🕒 نُشرت: (منذ 4 أيام) 📍 المنطقة الشرقية وظائف الهندسة والتقنية

تفاصيل الوظيفة

يقدم WA Country Health Service، أكبر نظام صحي ريفي في أستراليا، وظيفة ضابط دعم ميداني في تكنولوجيا المعلومات والاتصالات (ICT Field Support Officer) بدوام كامل ودائم في المنطقة الشرقية (Eastern Region).

نبذة عن الوظيفة

توفر هذه الوظيفة دعمًا واستشارات في مجال تكنولوجيا المعلومات والاتصالات للعملاء، وتقوم بتكوين وتركيب واختبار ومراقبة وصيانة أجهزة وبرامج الشبكات وتقنية المعلومات، بالإضافة إلى المساهمة في مشاريع تقنية المعلومات بما يتوافق مع بيئة التشغيل القياسية وإجراءات ضمان الجودة وأفضل الممارسات المهنية.

المهام والمسؤوليات

تشمل المسؤوليات تقديم الدعم الفني والاستشارات للعملاء، وصيانة أجهزة وبرامج الشبكات وتقنية المعلومات، والمشاركة في مشاريع تقنية المعلومات، والالتزام بالقيم المؤسسية وسلامة الجودة ومدونة قواعد السلوك، والامتثال لجميع السياسات والإجراءات والتشريعات ذات الصلة بما في ذلك السرية والصحة والسلامة المهنية.

المهارات المطلوبة

  • التواصل الواضح والمحترم مع المرضى والموظفين وأصحاب المصلحة مع التركيز على خدمة العملاء الممتازة.
  • العمل بفعالية كجزء من فريق مزدحم لتقديم خدمات تقنية معلومات آمنة وفي الوقت المحدد شخصيًا وعن بُعد.
  • القدرة على تحليل وحل مشكلات تقنية المعلومات في بيئة مؤسسية كبيرة.
  • القدرة على تحليل وحل مشكلات الشبكات في بيئة تشغيل شبكات مايكروسوفت (Microsoft).
  • إعداد الوثائق وتقديم الاستشارات للعملاء بمستوى عالٍ من الجودة.

الشروط والمتطلبات

  • الحصول على حقوق العمل سارية في أستراليا (الجنسية، الإقامة الدائمة، أو تأشيرة تسمح بالعمل المستمر).
  • الخضوع لفحص السجلات الجنائية والتحقق من النزاهة كجزء من عملية التعيين، وإذا لزم الأمر فحص العمل مع الأطفال وتقييم صحي ما قبل التوظيف.
  • تقديم بيان يتناول معايير الملاءمة (بحد أقصى 3 صفحات) يوضح المهارات والخبرات والمعرفة والإضافات المتوقعة للمنصب.
  • تقديم سيرة ذاتية مفصلة تلخص الخبرات ذات الصلة والقدرة على تلبية متطلبات الوظيفة.
  • تقديم أسماء ومعلومات الاتصال لمرجعين مهنيين (يفضل أن يضمنا المدير الحالي أو الأحدث).

المزايا

  • مساهمة صاحب العمل بنسبة 12% في صندوق التقاعد من اختيارك.
  • إمكانية الحصول على ترتيبات تغليف راتب سخية.
  • فرص التطوير المهني وإجازة دراسية/مساعدة.
  • ترتيبات عمل مرنة وترتيبات إجازة مرنة.
  • بدلات مهنية ومكانية أخرى حسب المتطلبات التشغيلية.
عرض النص الأصلي للإعلان
Position Profile: This position provides information technology and communications support and advice to clients, configures, installs, tests, monitors and maintains network and ICT hardware and software, and provides input into ICT Projects in accordance with WACHS Standard Operating Environment, quality management procedures and industry best practice.

The occupant of this position is required to demonstrate a positive commitment to modelling our organisational values, safety and quality improvement and the Code of Conduct in all aspects of their employment. Compliance with all relevant policies, procedures, standards and legislation including Confidentiality and Work Health and Safety policies is mandatory.

This is a Permanent Full Time appointment.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria

Suitability recognises that a range of factors contribute to merit, including skills, knowledge, abilities, behaviours, ethical alignment and relevant operational requirements. The suitability requirements below are derived from the Job Description Form and define what will be assessed to determine your suitability for the role:

  • Communicates clearly and respectfully with patients, staff and stakeholders with a focus on great customer service.
  • Works effectively as part of a busy team to deliver safe and timely ICT services in person and remotely.
  • Able to analyse and resolve ICT issues in a large corporate environment.
  • Able to analyse and resolve ICT networking issues in a Microsoft network operating environment.
  • Prepares documentation and client advice to a high standard.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

  • 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here
  • Access to generous salary packaging arrangements
  • Professional Development Opportunities and Study Leave/assistance
  • Flexible working arrangements
  • Flexible leave arrangements
  • Other professional and location based allowances

For Further Job Related Information: We encourage you to contact Zac Charlesworth on 0409 730 000.

Applicants Are Required To Provide

  • A statement addressing the suitability criteria, (maximum 3 pages) outlining your skills, experience, knowledge and what you will bring to the role
  • A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements
  • The names and contact details of two (2) professional referees, preferably including your current or most recent manager

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Further information about the role, including key duties please see the Job Description Form (available online at www.jobs.health.wa.gov.au).

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We are committed to the National Principles for Child Safe Organisations. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within WACHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
المصدر: LinkedIn - أُضيفت للموقع في 5 أكتوبر 2026
رقم الإعلان لدى المصدر: 4475520799