وظيفة منسق برامج صحية شاغرة لدى My Clinic KSA في مكة وجدة

Job Summary:

Healthcare Coordinator at My Clinic is Facilitating patient care coordination, administrative support, and operational efficiency. In addition to, overseeing the daily operations of the Pediatrics department, coordinating patient appointments, managing medical records, and providing support to healthcare providers.

Primary Responsibilities:

1. Scheduling patient appointments, consultations, and follow-up visits with educators, and other healthcare providers.
2. Coordinating ancillary services, such as laboratory tests, imaging studies, and specialty referrals, ensuring timely completion and integration of results into patient care plans.
3. Assisting patients in navigating the healthcare system, providing guidance on insurance coverage, financial assistance programs, and community resources.
4. Providing administrative support to healthcare providers, including managing appointment schedules, coordinating meetings, and handling correspondence.
5. Preparing and distributing patient education materials, discharge instructions, and medication refills as directed by healthcare providers.
6. Educating patients and families on medication administration, dietary guidelines, exercise recommendations, and self-care strategies to promote health and wellness.
7. Facilitating self-management education classes, group sessions, and support groups to empower patients to take an active role in managing their condition and improving health outcomes.
8. Collaborating with educators, nurses, pharmacists, and other healthcare professionals to coordinate patient care, address clinical needs, and optimize treatment outcomes.
9. Advocating for the needs and preferences of patients, serving as a liaison between patients and healthcare providers to address concerns, resolve conflicts, and facilitate access to needed services.
10. Maintaining accurate and up-to-date medical records for patients, including electronic health records (EHR), test results, medication lists, and treatment plans.
11. Soliciting feedback from patients and families regarding their healthcare experiences, satisfaction with services, and suggestions for improvement.
12. Performing other professional duties as assigned.

Education / Professional Qualifications:

1. Education Degree: Bachelor’s degree in healthcare administration, Public Health, or a related field.
2. Years of Experience: 2 to 4 years of experience within a related field.

Experts & Skills:

1. Excellent Command of oral and written English & Arabic.
2. Ability to coordinate and facilitate healthcare services.
3. Knowledge of patient care protocols.
4. Familiarity with medical equipment.
5. Good problem-solving skills.
6. Excellent interpersonal and communication skills.