TotalTECH Corporation تعلن عن وظيفة محلل Oracle HCM في جدة

Department: Information Technology - Enterprise Applications

Job Title: Junior Oracle HCM Functional Analyst

Job Level: Junior / Entry Level

Reporting To: HCM Applications Manager / Enterprise

Job Purpose

To support the implementation, configuration, maintenance, and continuous improvement of Oracle Fusion HCM Cloud applications, ensuring alignment between HR business requirements and system functionalities. The role focuses on providing functional application support, understanding HR business processes, assisting with system enhancements, conducting functional testing, and supporting users across Oracle HCM modules.

2. Key Responsibilities A. Oracle HCM Functional Support

• Provide day-to-day functional support for Oracle Fusion HCM Cloud applications.

• Assist in resolving application incidents, service requests, and functional issues.

• Support HR users in executing business transactions and addressing system-related inquiries.

• Investigate reported issues, identify root causes, and coordinate resolutions with senior functional and technical resources.

• Maintain functional documentation, user guides, and knowledge-base articles. B. System Configuration & Enhancements

• Assist in configuring Oracle HCM modules based on approved business requirements.

• Support functional enhancements, change requests, and system optimization initiatives.

• Participate in requirement-gathering sessions with HR stakeholders.

• Translate HR business requirements into functional specifications under the guidance of senior team members.

• Support impact assessments for system changes and enhancements. C. Oracle HCM Modules C. Oracle HCM Modules 

• Participate in functional workshops, system demonstrations, and knowledge-transfer sessions.

• Maintain functional specifications, configuration documents, and standard operating procedures.

• Provide user guidance and assist in delivering training sessions.

• Track assigned tasks, incidents, and change requests to ensure timely completion.

3. Qualifications & Experience

-Education

• Bachelor’s degree in Human Resource Management, Management Information Systems, Business Administration, or a related field.

-Experience

• Fresh graduates or candidates with up to 2 years of relevant experience.

• Previous exposure to HR operations, HR information systems, or enterprise applications is an advantage.

• Experience with SAP HR or other HR management systems is desirable.

• Prior Oracle Fusion HCM experience is an advantage but not mandatory.

4. Required Skills & Competencies

-Functional Skills

• Basic understanding of HR processes and employee lifecycle management.

• Interest in learning Oracle Fusion HCM Cloud applications.

• Ability to understand and document business requirements.

• Basic knowledge of system testing and issue tracking.

• Good Microsoft Excel and documentation skills.

-Behavioral Competencies

• Strong analytical and problem-solving abilities.

• Good communication and interpersonal skills.

• Attention to detail and accuracy.

• Willingness to learn new technologies and business processes. 

• Ability to work collaboratively with technical and functional teams.

• Strong organizational and time-management skills.

• Customer-service orientation and accountability.

5. Key Performance Expectations

• Timely resolution and follow-up of assigned functional support tickets within agreed SLAs.

• Accurate execution and documentation of assigned functional testing activities.

• Quality and completeness of functional documentation.

• Effective coordination with HR stakeholders and technical teams.

• Progressive development of Oracle HCM functional knowledge.

• Successful completion of assigned configuration and enhancement activities under supervision.

6. Expected Development

The successful candidate will be expected to progressively build functional expertise in Oracle Fusion HCM Cloud, develop an understanding of enterprise HR processes, and gradually take ownership of assigned functional support and enhancement activities as proficiency increases.