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Job Title: Associate Registrar

Division/Department: Office of the Registrar (Education and Advancement)

Reports to: Registrar (50001305)

Position Summary

The Associate Registrar supports the University Registrar in delivering reliable, policy-compliant, digitally enabled Registrar services across KAUST. The role leads day-to-day operational delivery across academic records, registration, scheduling, enrollment services, academic standing, instructional space coordination, graduation processing, and official academic information.

The role serves as the Registrar Office business owner for Registrar-related student and academic data, SIS-enabled processes, functional workflows, data standards, control requirements, user acceptance criteria, and business change readiness. It works closely with academic, administrative, and technical partners to ensure that Registrar operations are accurate, auditable, service-oriented, and aligned with approved academic policy.

Major Responsibilities

• Registrar Operations and Service Delivery: Manage the day-to-day execution of Registrar services, including academic records, registration, scheduling, enrollment verification, instructional space coordination, graduation documentation, and related student lifecycle transactions. Ensure operational continuity, accuracy, timeliness, service quality, escalation management, and effective prioritization during peak academic cycles.

• SIS-Enabled Business Ownership and Functional Controls: Serve as the functional business owner for Registrar-related SIS processes, data, rules, and workflows. Define Registrar business requirements, data standards, controls, acceptance criteria, and readiness needs for SIS-supported processes. Set up Registrar-owned functional requirements for SIS-supported operations. Ensure SIS-supported processes reflect approved policy. Lead business change management for Registrar-impacting system changes.

• Academic Information, Data Stewardship, and Reporting.

• Policy Implementation, Compliance, and Records Governance.

• Stakeholder Alignment and Student Lifecycle Coordination.

• Performance, Continuous Improvement, and Team Support.

Competencies

• Strong understanding of Registrar operations, student records, registration, scheduling, graduation, academic standing, and student lifecycle services.

• Ability to translate academic policy into clear procedures, controls, data rules, service standards, and SIS-supported workflows.

• Functional understanding of SIS-enabled operations, including data stewardship, workflow design, reporting, testing, and user acceptance.

• Strong knowledge of data governance, records management, privacy, confidentiality, auditability, academic integrity, and accreditation support.

Qualifications/Experience

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, Education Administration, or a related field.

• A Master’s degree is preferred.

• Minimum of 7-10 years of experience in Registrar operations, postgraduate academic administration, student services, or a comparable higher education environment.

• Experience managing SIS-supported Registrar processes.

• Experience with Banner or a comparable enterprise SIS is preferred.