Staff Connect SAUDI تعلن عن وظيفة مندوب مبيعات هاتفية في جدة

Job Title: Tele Sales Agent - Network Upgrade (NWU)

Job Location: Jeddah, Saudi Arabia

Role Purpose

Contact eligible Bupa Arabia members on Networks 4, 5 and 6 by phone, explain the Network Upgrade (NWU) offer, and help them complete the upgrade through the Bupa Arabia app - increasing awareness and conversion of NWU among eligible members.

Key Responsibilities

• Receive eligible customer leads from Bupa Arabia and call them.
• Explain the Network Upgrade offer clearly, answer questions and handle objections.
• Guide interested customers to complete the purchase in the Bupa Arabia app.
• Record the outcome of every call: interested, purchased, rejected or no answer.
• Capture the reason whenever a customer declines the upgrade.
• Share a short weekly summary of calls made, conversions and rejection reasons.
• Comply with Bupa Arabia data-confidentiality rules; customer data must not leave company premises or systems.

Requirements

• Previous experience in tele sales, call center or customer service; health insurance experience is a plus.
• Fluent Arabic; good command of English.
• Professional phone manners, patience and confidence in handling objections.
• Basic computer skills (Excel or similar) to log call outcomes accurately.

Key Performance Indicators

• Number of customers called.
• Conversion rate (leads to NWU purchases).
• Number of NWU purchases.
• Rejection reasons collected.