وظيفة مهندس تقنية معلومات لحديثي التخرج السعوديين شاغرة في الرياض لدى HCLTech

Role Summary

This is an entry-level opportunity for motivated Saudi graduates to begin their careers in application and IT operations support. The role provides hands-on exposure to incident handling, basic troubleshooting, documentation, reporting, and enterprise support processes within a structured project environment.

Key Responsibilities

• Provide first-level support for application and IT-related requests.
• Log, track, update, and follow up incidents and service requests.
• Perform basic troubleshooting and escalate unresolved issues to the relevant support teams.
• Maintain operational trackers, reports, emails, and process documentation using MS Excel and standard office tools.
• Follow standard operating procedures, IT service management processes, and security guidelines.
• Learn project applications, tools, SQL queries, Linux commands, and support procedures.
• Coordinate with internal teams and communicate status updates clearly and professionally.
• Work onsite in Riyadh and support project schedules as assigned.

Required Qualifications and Skills

• Bachelor’s degree in computer science, Information Technology, Information Systems, Engineering, or another discipline with a genuine interest in IT.
• Basic computer science and IT fundamentals.
• Working knowledge of MS Excel and professional email communication.
• Good analytical, problem-solving, communication, and learning skills.

Good to Have

• SQL, Java, or Linux knowledge.
• Application support or ITIL / service management exposure.
• Relevant internship, academic project, technical training, or certification.
• Arabic and English communication capability.