وظيفة مدير عمليات التقنية لدى شركة سرية في الرياض

Technology Operations Director

Job Summar

yWe are seeking a highly experienced and results-driven Technology Operations Director to lead and oversee all technology operations, infrastructure, enterprise systems, service delivery, and IT operational excellence across the organization

.The successful candidate will be responsible for ensuring the reliability, security, scalability, and performance of all technology services while aligning technology operations with business objectives. This role requires a strategic leader with strong operational expertise, proven people management skills, and the ability to drive digital transformation initiatives while maintaining high levels of service availability and operational efficiency

.
Key Responsibiliti

esTechnology Operations Leadersh

• ipDevelop and execute the overall Technology Operations strategy in alignment with business goal
• s.Lead and manage technology operations teams, including infrastructure, cloud services, networks, service management, end-user support, and enterprise application
• s.Establish operational KPIs, SLAs, and performance metrics to ensure service excellenc
• e.Drive continuous improvement initiatives to enhance operational efficiency, service quality, and cost optimizatio

n.
Infrastructure & Platform Managem

• entOversee enterprise infrastructure, cloud environments, data centers, networks, and workplace technologi
• es.Ensure high availability, resilience, scalability, and performance of all technology platfor
• ms.Lead capacity planning, disaster recovery, business continuity, and operational risk management initiativ
• es.Manage infrastructure modernization and technology transformation progra

ms.IT Service Managem

• entEnsure efficient IT service delivery and support operations across the organizati
• on.Establish and maintain ITIL-based service management practic
• es.Monitor service performance and implement corrective actions to improve user experience and operational effectivene
• ss.Drive incident, problem, change, and release management process

es.Cybersecurity & Governa

• nceCollaborate with cybersecurity teams to ensure compliance with security policies and regulatory requiremen
• ts.Ensure operational adherence to governance frameworks, technology standards, and audit requiremen
• ts.Lead risk mitigation initiatives related to technology operations and service continui

ty.Vendor & Budget Managem

• entManage relationships with technology vendors, service providers, and strategic partne
• rs.Negotiate contracts and ensure vendor performance aligns with business expectatio
• ns.Develop and manage operational budgets, ensuring cost efficiency and optimal resource utilizati

on.Leadership & Stakeholder Managem

• entBuild, lead, mentor, and develop high-performing technology operations tea
• ms.Partner with executive leadership to support business growth and digital initiativ
• es.Present operational performance updates, technology roadmaps, and strategic recommendations to senior leadersh

ip.Qualificati

• onsBachelor's degree in Information Technology, Computer Science, Engineering, or a related fie
• ld.Master's degree is preferr
• ed.Minimum 12+ years of experience in IT Operations, Technology Infrastructure, Service Delivery, or Technology Manageme
• nt.Minimum 5+ years in a senior leadership role managing large-scale technology operatio
• ns.Strong experience managing enterprise infrastructure, cloud services, networks, and IT service management functio
• ns.Proven experience leading large operational teams and cross-functional technology initiativ
• es.Strong understanding of IT governance, risk management, compliance, and operational contro
• ls.Experience managing technology budgets, vendor contracts, and strategic technology investmen
• ts.Excellent leadership, communication, stakeholder management, and decision-making skil

ls.Preferred Certificati

• onsITIL Expert / ITIL Managing Professio
• nal
• PMPCO
• BITMicrosoft Azure Certificati
• onsAWS Certificati
• onsCI
• SSPTO

GAFKey Competenc

• iesTechnology Operations Managem
• entIT Infrastructure & Cloud Operati
• onsService Delivery Excelle
• nceIT Governance & Complia
• nceVendor Managem
• entBudget Managem
• entDigital Transformat
• ionBusiness Continuity & Disaster Recov
• eryStrategic Leaders
• hipStakeholder Managem