فور سيزونز للفنادق والمنتجعات تعلن عن وظيفة موظف كونسيرج في تبوك

Now Hiring: Concierge Agent

Location: Red Sea, Saudi Arabia

Employment Type: Full-Time | On-Site

Join our team as a Concierge Agent and play a key role in delivering exceptional guest experiences with the highest standards of hospitality. In this role, you will provide personalized services, assist guests with reservations and local recommendations, coordinate transportation, and ensure every interaction reflects professionalism, discretion, and genuine care.

Key Responsibilities:

• Welcome guests and provide outstanding concierge services.
• Arrange dining, transportation, tours, and activity reservations.
• Offer personalized recommendations and create memorable guest experiences.
• Handle special requests and resolve guest concerns promptly and professionally.
• Support front desk and reception operations when required.
• Collaborate with hotel departments to anticipate and exceed guest expectations.
• Maintain accurate records of guest bookings and communications.

Qualifications:

• Experience in concierge services, guest relations, or customer service.
• Strong communication skills in English; additional languages are an advantage.
• Knowledge of front office and reception operations.
• Excellent organizational and multitasking abilities.
• Professional appearance with a guest-focused attitude.
• Previous experience in luxury hospitality is preferred.
• Familiarity with hotel systems and basic computer skills.
• Knowledge of Tabūk and Saudi attractions is a plus.
• Saudi Arabian citizens are encouraged to apply.