البحر الأحمر الدولية تعلن عن وظيفة مشرف نادي أطفال في تبوك

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Kids Club Attendant

Department: Recreation

Reports to: Recreation Manager or Kids Club Manager

Property: Shebara Resort

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration-values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As an Kids Club Attendant at Red Sea Global Hospitality, you will be responsible for delivering engaging, fun, and educational programs for guests of all ages, especially children, while maintaining a focus on learning through play and creativity. You will be the bridge between education and entertainment, creating memorable, interactive, and enjoyable experiences that reflect the luxury and innovative spirit of the resort. Your role will combine elements of teaching, entertainment, and guest service, ensuring that guests have enriching and exciting experiences during their stay.

At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Kids Club Attendant, you will need to:

Guest Experience and Engagement

• Deliver engaging, interactive, and educational activities for guests, with a focus on providing fun and valuable experiences for children and families.
• Develop and implement themed programs, workshops, games, and activities that align with the resort’s ethos, values, and luxury brand standards.
• Use creative storytelling, play, and interactive learning techniques to educate while entertaining guests of all ages.
• Engage guests in both group and individual activities, ensuring an inclusive atmosphere that caters to various learning styles and interests.
• Adapt content and activities based on guest preferences, age groups, and cultural sensitivities to ensure relevance and enjoyment.
• Act as a positive and approachable ambassador for the resort, building strong relationships with guests and making them feel welcome and valued throughout their experience.

Program Development and Coordination

• Develop and design educational programs that balance entertainment and learning, focusing on creativity, sustainability, nature, history, and cultural immersion.
• Plan and organize group activities, including games, arts and crafts, environmental education, science experiments, and interactive storytelling sessions.
• Coordinate with other resort departments, such as Kids Club, Spa & Recreation, and F&B, to ensure seamless integration of edutainment programs into the overall guest experience.
• Organize special events and seasonal activities (e.g., holiday-themed programs, talent shows, scavenger hunts) that align with resort events and promotions.

Safety and Well-being

• Ensure the safety and well-being of all guests during activities, adhering to resort safety standards and protocols.
• Supervise children and guests participating in activities, maintaining a safe and respectful environment at all times.
• Remain vigilant and proactive in monitoring guest participation, adjusting activities to meet the needs of all guests and ensuring comfort and safety.
• Communicate effectively with parents and guardians of younger guests to ensure that their needs are met and their expectations are exceeded.

Guest Feedback and Continuous Improvement

• Actively solicit feedback from guests regarding their participation in activities, using their input to refine and improve the edutainment offerings.
• Respond to guest feedback and concerns promptly, ensuring that any issues are addressed in a professional and positive manner.
• Keep up with industry trends in education, entertainment, and family-focused hospitality to continually evolve the resort’s offerings.

Collaboration with Other Teams

• Work closely with the Recreation and Entertainment teams to ensure that the edutainment programs align with the resort’s overall guest experience strategy.
• Collaborate with Kids Club, Spa, and Fitness teams to create integrated wellness, learning, and entertainment experiences for families and children.
• Coordinate with the resort’s Marketing team to promote edutainment offerings through internal channels, ensuring guests are aware of available activities during their stay.

Administrative and Operational Duties

• Maintain accurate records of guest participation in activities, including attendance, feedback, and special requests.
• Help prepare and manage materials, equipment, and supplies needed for educational programs and activities.
• Monitor inventory of activity-related items (e.g., arts and crafts supplies, toys, educational materials) and report shortages or restocking needs to the Recreation Manager.
• Contribute to the scheduling of activities, ensuring that the resort’s event calendar is balanced and maximizes guest engagement.

Team Support and Professional Development

• Collaborate with fellow team members to ensure a positive and supportive work environment.
• Participate in regular team meetings, contributing ideas to improve guest experiences and program offerings.
• Stay informed about the latest trends in children’s education, edutainment, and hospitality, taking part in training and professional development opportunities.

Other Duties

• Assist with other guest services activities and events as needed, ensuring that the resort’s high standards of service are consistently met.
• Support the team with general resort operations when required, ensuring a seamless guest experience across all touchpoints.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.