Noble Horizon تعلن عن وظيفة مستقبل ومساعد إداري في الرياض

Key Responsibilities

Reception & Front Desk Management

• Welcome visitors, clients, and guests professionally, creating a positive first impression.
• Manage the reception area, visitor registration, and meeting room bookings.
• Answer and direct phone calls, emails, and general inquiries promptly and efficiently.
• Coordinate incoming and outgoing mail, deliveries, and courier services.
• Schedule meetings and assist with office coordination and logistics.
• Ensure the reception area remains clean, organized, and presentable at all times.

Customer Service & Client Support

• Respond to customer inquiries, complaints, and service requests in a professional and timely manner.
• Coordinate with internal departments to resolve customer issues effectively.
• Maintain accurate records of customer interactions, requests, and follow-ups.
• Assist walk-in customers by providing information and guidance on company services and processes.
• Deliver a high standard of customer service and contribute to a positive customer experience.
• Escalate complex or unresolved matters to the appropriate management when necessary.

Administrative Support

• Provide day-to-day administrative assistance and office coordination.
• Prepare, organize, file, and maintain documents and records.
• Perform data entry and assist in preparing reports and correspondence.
• Coordinate with vendors, suppliers, and external service providers as required.
• Support HR and Administration functions with employee and office-related activities.
• Ensure compliance with company policies, procedures, and service standards.

Qualifications & Requirements

• Bachelor’s degree or Diploma in Business Administration, Hospitality, Customer Service, or a related field.
• Minimum of 2-4 years of experience in reception, front desk, administrative, or customer service roles.
• Excellent verbal and written communication and interpersonal skills.
• Professional appearance and a customer-focused mindset.
• Strong organizational, multitasking, and problem-solving abilities.
• Proficiency in Microsoft Office applications.
• Fluency in English is required; Arabic language skills are highly preferred.
• Previous experience in the GCC, particularly in Saudi Arabia, is an advantage.

Key Competencies

• Customer Service Excellence
• Communication Skills
• Professionalism and Confidentiality
• Organization and Time Management
• Problem Solving and Initiative
• Attention to Detail
• Teamwork and Collaboration
• Adaptability and Positive Attitude
• Multitasking and Prioritization