وظيفة مدير أول مخاطر تشغيلية دولية شاغرة لدى QNB في الدوحة
QNB3724 - Senior Manager International Branches Operational Risk (Qatarization)
🏢 QNB Group
تفاصيل الوظيفة
يعلن QNB Group عن وظيفة مدير أول للمخاطر التشغيلية للفروع الدولية (تقطير) في الدوحة، قطر. سيكون شاغل الوظيفة مسؤولاً عن الإشراف والتوجيه والتحدي للفروع الدولية فيما يتعلق بإطار المخاطر التشغيلية للمجموعة، ودعم نائب رئيس المخاطر التشغيلية الدولية في ضمان تنفيذ منهجية وأساليب ومعايير متسقة لإدارة المخاطر التشغيلية.
المهام والمسؤوليات
- دعم تنفيذ إطار المخاطر التشغيلية الجديد لمجموعة QNB (السياسات والإجراءات والمعايير) بهدف تحسين إدارة المجموعة لمخاطرها التشغيلية.
- زيادة فعالية إشراف الإدارة من خلال تحليل بيانات المخاطر التشغيلية وإعداد التقارير.
- ضمان نشر السياسات والإجراءات والتوجيهات الصادرة عن لجان المخاطر التابعة للمجموعة في الوقت المناسب وبشكل مفهوم للموظفين المعنيين في الوحدات الدولية المختلفة.
- استخلاص الرؤى وتوفير الوضوح بشأن أهم 10 مخاطر تشغيلية جوهرية لدعم القرارات المستنيرة بالمخاطر على مستوى اللجنة التنفيذية.
- تعزيز ثقافة رقابية قوية والوعي العام بإدارة المخاطر عبر الأعمال.
- تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات للمخاطر التشغيلية في الفروع الدولية.
- مساعدة العملاء في استفساراتهم عن منتجات البنك والبحث عن حلول لطلباتهم.
- الحفاظ على الأنشطة وفقًا لاتفاقيات مستوى الخدمة مع الإدارات الداخلية لتحسين زمن الاستجابة.
- بناء والحفاظ على علاقات قوية وفعالة مع الإدارات ذات الصلة لتحقيق أهداف المجموعة.
- توفير بيانات دقيقة وفي الوقت المناسب لمراجعي الحسابات الداخليين/الخارجيين، الامتثال، الرقابة المالية، والمخاطر عند الطلب.
- ضمان المشاركة النشطة ودعم الفروع الدولية في إعداد وتحديث السياسات والإجراءات والإرشادات.
- ضمان دمج إطار المخاطر بشكل جيد عبر الأعمال والوظائف لتحقيق الشفافية في المخاطر والقضايا والأحداث.
- تيسير عمل لجنة المخاطر التشغيلية الدولية لـ QNB وضمان تقديم أوراق قوية تتناول مجالات المخاطر الرئيسية.
- تقديم الأوراق والتعليقات بانتظام إلى لجان الحوكمة لضمان الإبلاغ الواضح عن ملف المخاطر التشغيلية.
- دمج بيانات إدارة المحافظ وغيرها من معلومات الإدارة المستلمة من الوظائف الفرعية الأخرى للمخاطر التشغيلية.
- إنتاج تقارير دقيقة وكافية تتعلق بالمخاطر التشغيلية ونشرها على الوحدات التجارية والإدارة العليا.
- البقاء على اطلاع بأفضل الممارسات الحديثة المتعلقة بالمخاطر التشغيلية والعمل على تضمينها داخل ممارسات المجموعة.
- تطوير واعتماد وإعداد تقارير عن مؤشرات المخاطر الرئيسية لكل فرع دولي.
- إجراء تقييم مستمر مناسب لجميع النظم والعمليات والبنية التحتية لضمان وجود سياسات وعمليات ومعايير لتحديد وتقييم وقياس وإدارة الإبلاغ عن المخاطر التشغيلية.
- رفع تقارير/قضايا المخاطر التشغيلية ذات الصلة بناءً على طلب رئيس المخاطر التشغيلية الدولية لتشمل الامتثال لجميع المتطلبات الداخلية و/أو الخارجية.
- فهم العمليات التجارية والضوابط في جميع المجالات التشغيلية ذات الصلة (مكرر داخل المهارات).
- الامتثال لجميع المتطلبات القانونية والتنظيمية والامتثال الداخلي ذات الصلة، بما في ذلك سياسات مجموعة الامتثال (مكافحة غسل الأموال وتمويل الإرهاب، سياسة العقوبات، سياسة حماية البيانات، سياسة مراقبة الاحتيال، سياسة الإبلاغ عن المخالفات، سياسة تضارب المصالح والتداول من الداخل).
- الفهم والأداء الفعال لدورك وفق مبدأ خطوط الدفاع الثلاثة لتحديد وقياس ومراقبة وإدارة والإبلاغ عن المخاطر.
- ضمان تحقيق نتائج جيدة ومنتظمة للعملاء وفقاً لسياسة مخاطر السلوك.
- دعم إطار عمل RCSA وKRI وإعداد تقارير الحوادث والمعالجة حسب الاقتضاء وفقاً لمتطلبات إدارة المخاطر التشغيلية.
المهارات المطلوبة
- فهم متعمق للعمليات التجارية والضوابط في جميع المجالات التشغيلية ذات الصلة.
- معرفة متميزة بالتقنيات الكمية لتقييم وقياس وإدارة المخاطر التشغيلية.
- فهم شامل لجميع اللوائح ذات الصلة وأفضل الممارسات المتعلقة بالمخاطر التشغيلية.
- مواكبة أحدث التطورات التقنية في نمذجة المخاطر التشغيلية.
- القدرة على تحديد مجالات التطوير المهني الذاتي والمبادرة بأنشطة التطوير.
- البحث عن فرص للبقاء على اطلاع بكل التطورات في المجال المهني.
عرض النص الأصلي للإعلان
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Job Summary
The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.
Main Responsibilities
Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Job Summary
The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.
Main Responsibilities
- Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent.
- Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements
- Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk.
- Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field.
- Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”).
Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
- At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks
- Resume/CV
- Copy of Passport or QID
- Copy of Education Certificate
- Copy of Birth Certificate
المصدر: LinkedIn - أُضيفت للموقع في 18 يونيو 2026