Azure تعلن عن وظيفة مدير تحصيل في الرياض

Collection Manager - Azure

Location: Riyadh, Saudi Arabia

Department: Collection / Residential Compounds

Employment Type: Full-Time

Experience: 7-14 years

About Azure

Azure is a leading lifestyle and residential community management company, creating exceptional living experiences through premium residential communities, hospitality-inspired services, and thoughtfully managed amenities.

Azure currently operates 20 residential compounds across the Kingdom, providing residents with integrated lifestyle, community, and property management services.

About the Role

We are looking for an experienced and highly capable Collocation Manager to oversee the management, performance, and day-to-day operations of collocated spaces and partners within Azure’s residential compounds.

The role is responsible for ensuring that all collocation activities align with Azure’s operational standards, residential compound objectives, and overall resident experience. The Collocation Manager will act as a key link between Azure, collocation partners, internal departments, and residential compound management teams to ensure smooth operations, strong partner performance, and an exceptional resident experience.

Key Responsibilities

• Manage the day-to-day operations and performance of collocated spaces within Azure’s residential compounds.
• Develop and maintain strong relationships with tenants, operators, service providers, and strategic partners.
• Ensure all residential compound partners comply with Azure’s operational, service, branding, health & safety, and community standards.
• Monitor the performance of collocated spaces within residential compounds and identify opportunities for improvement.
• Coordinate with Leasing, Property Management, Operations, Finance, Marketing, and other relevant departments to ensure seamless execution.
• Support the onboarding and opening process of new collocation partners, ensuring full readiness prior to launch.
• Conduct regular site visits and performance reviews to ensure compliance with Azure standards.
• Monitor partner activities and ensure they contribute positively to the overall residential compound experience.
• Identify opportunities to enhance the range and quality of services available within Azure’s residential compounds.
• Support the development of business cases, proposals, and recommendations for new collocation opportunities.
• Ensure effective coordination between collocation partners and residential compound management teams.
• Address operational issues, partner concerns, and escalations in a timely and professional manner.
• Prepare regular management reports covering residential compound performance, operational status, challenges, opportunities, and recommendations.
• Contribute to continuous improvement initiatives that enhance operational efficiency, partner performance, and resident satisfaction.

Requirements

• Bachelor’s degree in Business Administration, Real Estate, Hospitality, Property Management, or a related field.
• 7-14 years of relevant experience in residential compounds, property management, hospitality, mixed-use developments, community management, or similar environments.
• Proven experience in managing residential compound operations and coordinating with commercial partners, tenants, operators, or third-party service providers.
• Strong understanding of residential compound operations and service delivery.
• Strong negotiation, relationship management, and stakeholder management skills.
• Ability to manage multiple stakeholders and priorities in a fast-paced residential compound environment.
• Strong understanding of customer and resident experience.
• Proficiency in English; Arabic is an advantage.
• Proficiency in Microsoft Office and relevant property or residential compound management systems.
• Must have experience using an Ejar platform/system.
• Experience with Yardi is an advantage.