وظيفة مسؤول احتيال شاغرة لدى atmaal في الرياض

We are looking for a Fraud Monitoring Officer to join our team in Riyadh.

Key Responsibilities:

• Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks.

• Review customer records and transaction activity to identify suspicious patterns or behavior.

• Investigate and process fraud alerts in accordance with internal procedures and guidelines.

• Contact customers to verify suspicious or potentially fraudulent transactions.

• Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies.

• Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner.

• Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases.

• Immediately escalate critical risks and unresolved issues to the direct manager.

Requirements:

• Bachelor’s Degree.

• Minimum 1 year of experience in Financial Fraud or Fraud Monitoring.

• Excellent communication skills in both Arabic and English.

• Proficiency in Microsoft Office applications.

• Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.