وظيفة مدير عمليات مركز تجميل شاغرة لدى Beauty Steps Inc. في الرياض

Location: Riyadh, Saudi Arabia

Workplace: LUNIA Skin & Hair Center

We are seeking an experienced Beauty Center Operations Manager to oversee the daily operations of LUNIA Skin & Hair Center, a premium ladies’ skin and hair center in Riyadh.

The ideal candidate will have a strong background in beauty, aesthetic, dermatology, or healthcare clinic operations, with proven experience in team management, customer experience, operational efficiency, and service quality.

• Oversee and manage the center’s daily operations and workflow.
• Lead and supervise reception, skin, hair, and support teams.
• Manage staff schedules, attendance, task allocation, and performance.
• Ensure a high standard of client experience and service quality.
• Monitor appointments, service capacity, sales performance, and operational KPIs.
• Ensure smooth coordination between specialists, technicians, reception, and support teams.
• Monitor inventory, supplies, equipment, and operational requirements.
• Ensure compliance with internal policies, procedures, hygiene, safety, and quality standards.
• Handle client concerns and operational issues professionally.
• Prepare regular operational and performance reports for management.
• Support pre-opening activities, team readiness, and implementation of operational procedures.
• Identify opportunities to improve operational efficiency, client experience, and overall center performance.

• Bachelor’s degree in Business Administration, Healthcare Administration, Management, or a related field is preferred.
• Minimum 3-5 years of relevant operational experience.
• Experience in aesthetic clinics, dermatology clinics, medical centers, beauty centers, or similar premium service environments is highly preferred.
• Previous experience in a supervisory or managerial role.
• Strong leadership and team management skills.
• Strong understanding of appointment-based operations and customer journey management.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good command of Arabic and English.
• Proficiency in Microsoft Office and general business systems.

Employment Type: Full-time