وظيفة أخصائي تقنية معلومات شاغرة لدى Daw Production House في منطقة الرياض

Company Description:

Daw is a Saudi production house that adds a cinematic approach to every client's project. With a philosophy focused on producing impactful films, Daw aims to make people think, feel, and act through its work.

First: Core Responsibilities:

1. Microsoft Environment Management

Microsoft 365 management.

User management, permissions, and digital identities.

Exchange/SharePoint/Teams/OneDrive management.

Azure AD/Entra ID configuration.

License management and core security policies.

Note: At Daw, we are committed to all aspects of the Microsoft ecosystem-the above are examples only and not exhaustive. We are looking for someone with deep and comprehensive experience in all Microsoft services and the ability to manage them efficiently.

2. Daw Internal IT Infrastructure Management

Monitoring, analyzing, and resolving hardware, system, and network malfunctions.

Network and VPN connectivity support.

Preparing and updating internal IT documentation (Policies + SOPs).

Second: Secondary Responsibilities

1. Daily Technical Support (Helpdesk)

Troubleshooting email, systems, printer, and network issues.

Setting up new devices for employees.

2. Managing Other Tools and Platforms

Supporting and integrating tools such as Zoom, Odoo, and others.

3. Managing Technical Inventory

Inventorying hardware, software, and licenses, and following up on warranties and maintenance.

4. General Technical Improvements

Proposing technical solutions to increase productivity.

Raising security awareness among the team.

Third: Candidate Requirements

• Over 2 years of practical experience in the IT field with complete proficiency in Microsoft 365 and its services.
• Currently located in Riyadh.
• Ability to start as soon as possible.
• Strong problem-solving and technical support skills.
• An organized, responsible, and clear communicator.