وظيفة مهندس دعم فني شاغرة لدى Haji Abdullah Alireza & Co. Ltd. في الرياض

About the company

GENTEC, a Haji Abdullah Alireza & Co. company, is a leading EPC contractor and systems integrator specializing in telecommunications, broadcasting, and security projects. GENTEC also represents leading manufacturers of fiber optic cables, critical power, and other advanced communication equipment.

For more information, please visit: gentec.com.sa

Job Location: Riyadh

Job Purpose:

Provide cross-system technical support for design, vendors, installation, integration, testing, commissioning and technical compliance.

Key Responsibilities:

• Provide technical support across the complete ELV/ICT scope and coordinate issues that cross more than one system.
• Review vendor technical submittals, datasheets, compliance statements, system architectures, equipment schedules and technical deviations.
• Review shop drawings, risers, schematics, rack layouts, cable schedules, interface diagrams and testing documents and rectify if any comments.
• Support preparation and closure of RCS Comments, technical clarifications, consultant comments and engineering action items.
• Troubleshoot field problems involving devices, controllers, power supplies, cabling, fiber, network connectivity, software configuration and system interfaces.
• Coordinate with OEM technical support and specialist vendors for complex system issues.
• Verify that installation details are consistent with approved design and OEM requirements before testing.
• Support system-specific testing, pre-commissioning, FAT, SAT and integrated testing.
• Coordinate technical interface testing between ELV/ICT systems and other project platforms where applicable.
• Review API/SDK, protocol, gateway and communication requirements where systems require software or platform integration.
• Maintain technical issue logs, root-cause analysis, corrective-action records and configuration information.
• Support commissioning teams in resolving punch-list items and failed test cases.
• Verify that test reports, calibration records, configuration backups and final technical documentation are complete.
• Provide technical input to procurement for equipment equivalency, accessories, compatibility and integration requirements.
• Support handover by verifying that installed systems match approved documentation and final configuration.

We’re looking for someone who has:

• Bachelor's degree in Electrical / Electronics / Telecommunications / ICT Engineering or equivalent
• Minimum 5 years' of hands-on experience in ELV/ICT systems (including FAS, CCTV/VMS, Access Control, IDS, PA/PAGA, Intercom, Network and Fiber).
• Strong troubleshooting, configuration, testing, commissioning and maintenance experience (Preferably with major OEM platforms).
• Major campus, university, utility, infrastructure, healthcare, airport, government or other multi-building project experience (Preferred).