رايـا القابضة للاستثمارات المالية تعلن عن وظيفة تنفيذي إدارة مجتمع في الرياض

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Raya Smart Buildings; one of Raya’s subsidiaries is hiring an Executive (Community Management).

What will you do?

• Welcome clients and visitors and manage reception, calls, and correspondence.
• Handle client requests and complaints, escalating unresolved issues to the manager.
• Support client onboarding, move-ins, and orientation to facilities and services.
• Maintain workspace and meeting room readiness; coordinate service and maintenance requests.
• Support sales through workspace tours, lead capture, and follow-up in the CRM.
• Maintain accurate client records, bookings, agreements, and administrative documentation.
• Assist with invoicing and payment follow-up in coordination with the manager and Finance.
• Collect client feedback, support NPS surveys, and assist with community events.
• Support the manager during governmental visits and follow approved visitor procedures.

What will you need?

• From 1-2 years in Customer service, hospitality, reception , or administration
• Ownership: Takes responsibility for assigned tasks and follows through on client requests
• Functional Skills: Applies service procedures accurately and consistently
• Ideas Presentation & Initiative: Communicates clearly and suggests practical improvements
• Continuous Learning: Applies training and feedback to improve daily performance
• Customer Centricity: Listens to clients and responds professionally to their needs
• Reception & Operations: Managing calls, visitors, bookings, and workspace readiness
• Client Feedback & NPS: Recording feedback and supporting surveys and follow-up
• Client Onboarding: Preparing records and explaining facilities and services
• Sales & CRM Support: Recording leads, conducting tours, and updating client information
• Billing Support: Assisting with invoices, payment records, and collection follow-up
• Administrative Systems: Using Microsoft Office, email, and workspace booking system
• Saudi Nationals can apply

What is unique about Raya?

• Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
• Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
• Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
• Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
• Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants.