وظيفة تنفيذي إدارة المجتمع شاغرة لدى Raya Smart Buildings في الرياض

You are about to apply for a certified Top Employer 2026 Ready to be part of one of the Market Leaders in Egypt? Apply now Raya Smart Buildings: one of Raya’s subsidiaries is hiring a Saudi National Community Executive in KSA.

Responsibilities:

•    Welcome clients and visitors and manage reception, calls, and correspondence.

•    Handle client requests and complaints, escalating unresolved issues to the manager.

•    Support client onboarding, move-ins, and orientation to facilities and services.

•    Maintain workspace and meeting room readiness; coordinate service and maintenance requests.

•    Support sales through workspace tours, lead capture, and follow-up in the CRM.

•    Maintain accurate client records, bookings, agreements, and administrative documentation.

•    Assist with invoicing and payment follow-up in coordination with the manager and Finance.

•    Collect client feedback, support NPS surveys, and assist with community events.

•    Support the manager during governmental visits and follow approved visitor procedures.

Requirements:

• Ownership: Takes responsibility for assigned tasks and follows through on client requests.
• Functional Skills: Applies service procedures accurately and consistently.
• Ideas Presentation & Initiative: Communicates clearly and suggests practical improvements.
• Continuous Learning: Applies training and feedback to improve daily performance.
• Customer Centricity: Listens to clients and responds professionally to their needs.
• Reception & Operations: Managing calls, visitors, bookings, and workspace readiness.
• Client Feedback & NPS: Recording feedback and supporting surveys and follow-up.
• Client Onboarding: Preparing records and explaining facilities and services.
• Sales & CRM Support: Recording leads, conducting tours, and updating client information.
• Billing Support: Assisting with invoices, payment records, and collection follow-up.
• Administrative Systems: Using Microsoft Office, email, and workspace booking system
• From 1-2 years in Customer service, hospitality, reception , or administration
• Saudi National can apply