Shift Clinics تعلن عن وظيفة Patient Experience Officer في الرياض

Shift Clinics is looking for a Patient Experience Officer to join our Operations team in Riyadh. This role is responsible for managing day-to-day reception activities while ensuring every patient and visitor receives a professional, welcoming experience.

Key Responsibilities:

• Serve as the first point of contact for patients and visitors
• Manage bookings, inquiries, and patient data across multiple channels
• Handle payments, daily reporting, and financial accuracy
• Promote clinic services and packages
• Support smooth patient flow across departments
• Maintain a clean, organized, and patient-ready reception area

Requirements:

• Bachelor’s degree
• 2-3 years of experience in front desk, reception, or customer service
• Experience in healthcare institutions, clinics, or hospitals
• Strong computer and communication skills
• Customer focus - understands and meets internal and external needs
• Fluent in English and Arabic
• Flexible to work in rotating shifts