وظيفة أخصائي عمليات الموارد البشرية وعلاقات الموظفين شاغرة لدى J&T Express Middle East في الرياض

About the Role

J&T Express KSA is looking for a detail-oriented HR professional to run our government-platform processing, employee documents and employee relations cases.

Responsibilities

• Government platforms:
• operate Qiwa, Muqeem, GOSI and the Chamber of Commerce for contracts, transfers, social insurance, residence and visas, and certifications
• HR certificates and letters:
• issue employment, salary and experience certificates with full verification, signatures and records
• Complaints and investigations:
• take employee complaints, interview the people involved, collect evidence and write objective investigation notes in Arabic with recommendations
• Disciplinary and dispute support:
• prepare notices and disciplinary documents, assist with labor dispute files and mediation, and escalate complex cases
• Employee lifecycle:
• handle contract, system and document steps for onboarding, transfers and offboarding, and answer day-to-day HR questions
• Ledgers and quality control:
• keep accurate trackers for processing, certificates, document expiry and case progress, and protect employee privacy

Qualifications

• Diploma or higher; Human Resources, Business Administration or Law preferred

Required Skills

• 2+ years in HR operations or employee relations in Saudi Arabia
• Hands-on experience with Qiwa, Muqeem and GOSI, issuing HR certificates, and handling employee complaints or cases
• Experience in logistics, courier or multi-branch companies is a plus
• Strong Word and Excel skills
• Native Arabic (interviews, investigation records and HR letters) and English
• Meticulous, professional under pressure, and discreet with confidential information