ديليفري هيرو تعلن عن وظيفة مدير حسابات منطقة أول - 3PL في الرياض

Job Description

Key Activities

3PL Operational Support:

• Support day-to-day 3PL account operations in the Eastern Province to maintain an adequate balance between rider supply and delivery demand.

• Assist in onboarding and activating new 3PL partners to support regional fleet expansion and coverage goals.

• Monitor 3PL operational KPIs, SLAs, and performance metrics, highlighting gaps to senior team members.

• Assist 3PL partners in resolving routine operational issues, logistics obstacles, and account inquiries.

• Review 3PL billing accuracy, assist in invoice validation, and track payment releases in coordination with Finance.

Partner Engagement & Retention:

• Participate in operational touchpoints with 3PL partners in the Eastern Province to build strong working relationships and improve vendor retention.

• Gather operational feedback from 3PL vendors to help identify areas for workflow and communication improvements.

• Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.

• Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.

Governance and Resilience

• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. 

• Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.

• Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.

• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. 

• Uphold a high-performance working environment and promote HS’s Values.

Qualifications

Knowledge and Experience

• 2 - 4 years of experience in logistics, 3PL coordination, fleet management, or last-mile operations.

• Experience in tracking 3PL performance, SLA compliance, and fleet supply metrics.

• Basic exposure to invoice tracking, billing verification, and data reporting.

• Strong problem-solving, communication, and coordination skills.

Education and Certifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.