تفاصيل الوظيفة
تعلن دار كارتير (Cartier) عن فرصة وظيفية شاغرة في الرياض، المملكة العربية السعودية، لمسمى نائب مدير البوتيك (Deputy Boutique Manager). ستعمل بشكل وثيق مع مدير البوتيك لرفع مستوى العمليات والأداء، وقيادة الفريق، وضمان تجربة عملاء استثنائية تتماشى مع معايير الدار.
المهام والمسؤوليات
- قيادة وتطوير فريق البوتيك مع التركيز على الأداء والاندماج والمشاركة.
- الإشراف على عمليات المبيعات وضمان تجربة عملاء استثنائية وفقاً لمعايير كارتير.
- المساهمة في تحديد وتنفيذ استراتيجيات وأنشطة البوتيك.
- العمل كذراع أيمن لمدير البوتيك ودعم جميع جوانب العمليات في غيابه.
- تحديد أهداف فردية متوافقة مع أهداف البوتيك وإجراء تقييمات أداء دورية.
- تعزيز ثقافة عمل شاملة والقدوة الحسنة في جميع جوانب تفاعل الفريق.
- تطوير وتنفيذ استراتيجية خاصة بالبوتيك لتعزيز ولاء العملاء وصورة العلامة.
- قيادة عمليات المبيعات عبر تحديد الأهداف ومراقبة مؤشرات الأداء وضمان جودة الخدمة.
- تحفيز الفريق على استخدام أدوات خدمة العملاء والإشراف على برامج الولاء وإجراءات CRM.
- المشاركة في وضع استراتيجية البوتيك مع المدير وتنفيذ خطط العمل التشغيلية.
- قيادة الأنشطة والفعاليات الإبداعية داخل البوتيك التي تعكس تميز كارتير.
- ضمان الامتثال لجميع إجراءات الدار وتمثيل البوتيك أمام الأطراف الداخلية والخارجية.
الشروط والمتطلبات
- خبرة لا تقل عن 5-7 سنوات في مجال التجزئة الفاخرة أو في دور قيادي يركز على خدمة العملاء.
- خلفية قوية في قيادة الفرق وخدمة العملاء وعمليات البوتيك.
- حاصل على درجة علمية في إدارة الأعمال أو إدارة التجزئة أو مجال ذي صلة.
- خبرة في التعامل مع عملاء VIP وفئة العملاء الفاخرة.
المهارات المطلوبة
- عقلية استباقية وريادية مع إبداع قوي.
- مهارات تحليلية قوية وإدارة الأداء.
- القدرة على القيادة بتعاطف والتواصل بفعالية وتحقيق النتائج.
- قائد طبيعي يلهم ويحفز ويوحد الفرق حول رؤية مشتركة.
- منظم ويهتم بالتفاصيل وقادر على التعامل مع الأولويات المتغيرة برشاقة.
- ثقة في التعامل مع الأمور السرية والعمل تحت الضغط.
- روح تعاونية وقابلية للتكيف وشريك موثوق عبر جميع وظائف البوتيك.
- فهم قوي لمؤشرات أداء التجزئة وتقارير المبيعات.
- إجادة ممتازة لبرامج MS Office (Word, Excel, Outlook, PowerPoint) وأدوات CRM.
المزايا
في كارتير، نفخر بتوظيف مواهب من خلفيات وخبرات وهويات متنوعة. نؤمن أنه عندما يتم تبني التنوع والشمولية وتمكينهما بالكامل، يبرز الإبداع والمعرفة لتحقيق التميز. نواصل العمل نحو خلق قوى عاملة تعكس تنوع عملائنا ومجتمعاتنا. نقدم فرصاً مثيرة لاكتساب الخبرة المهنية والشخصية في بيئة داعمة تلهم إبداعات كارتير التي تصبح أيقونات في عالم الفخامة. نحترم ونحتفل بتنوع أفرادنا، وخلفياتهم وخبراتهم، ونوفر فرصاً متساوية للجميع.
عرض النص الأصلي للإعلان
HOW WILL YOU MAKE AN IMPACT?
Are you passionate about retail excellence and people development? Do you have a genuine interest in shaping the client experience and leading high-performing teams? As a Deputy Boutique Manager, you will partner closely with the Boutique Manager to elevate boutique operations and performance. You will lead by example, ensure exceptional service, and act as a key driver of Cartier’s boutique strategy in KSA.
WHAT WILL BE YOUR MISSION?
As a Deputy Boutique Manager, your mission is to act as a strategic leader within the boutique, ensuring daily operations are run seamlessly while cultivating a strong team culture and delivering a consistent luxury client experience. This role is instrumental in anchoring the boutique as a retail reference point and will be pivotal in translating the Maison’s vision into local success.
Among Various Responsibilities, Your Main Missions Are To
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO WE ARE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
Are you passionate about retail excellence and people development? Do you have a genuine interest in shaping the client experience and leading high-performing teams? As a Deputy Boutique Manager, you will partner closely with the Boutique Manager to elevate boutique operations and performance. You will lead by example, ensure exceptional service, and act as a key driver of Cartier’s boutique strategy in KSA.
WHAT WILL BE YOUR MISSION?
As a Deputy Boutique Manager, your mission is to act as a strategic leader within the boutique, ensuring daily operations are run seamlessly while cultivating a strong team culture and delivering a consistent luxury client experience. This role is instrumental in anchoring the boutique as a retail reference point and will be pivotal in translating the Maison’s vision into local success.
Among Various Responsibilities, Your Main Missions Are To
- Lead and develop the boutique team with a focus on performance, inclusion and engagement,
- Oversee sales operations and ensure exceptional client experience aligned with the Cartier standards,
- Contribute to the definition and implementation of boutique strategies and activations,
- Act as the right hand of the Boutique Manager and support all aspects of operations in their absence.
- Lead, coach and grow a diverse and high-performing team.
- Define individual objectives aligned with boutique goals and conduct regular performance reviews.
- Foster an inclusive work culture and act as a role model in all aspects of team engagement.
- Client Experience & Sales Performance
- Define and implement a boutique-specific client experience strategy to strengthen loyalty and brand perception.
- Drive sales operations by setting targets, monitoring KPIs, and ensuring exceptional service delivery.
- Engage the team with clientelling tools and oversee loyalty programs and CRM actions.
- Co-define boutique strategy with the Boutique Manager and execute operational action plans.
- Lead creative in-store animations and activations that reflect Cartier’s singularity.
- Ensure compliance with all Maison procedures and represent the boutique across internal and external stakeholders.
- You have a minimum of 5-7 years of experience in luxury retail or a customer-centric leadership role.
- You bring a strong background in team leadership, client service, and boutique operations.
- You hold a degree in Business, Retail Management, or a related field.
- A proactive and entrepreneurial mindset with strong creativity.
- Strong analytical and performance management skills.
- Experience working with VIP clients and high-end luxury clientele.
- Ability to lead with empathy, communicate effectively, and drive results.
- A natural leader who inspires, motivates and unites teams around a shared vision.
- Organized, detail-oriented and able to handle shifting priorities with grace.
- Confident in handling confidential matters and working under pressure.
- Collaborative, adaptable, and a trusted partner across all boutique functions.
- Solid understanding of retail KPIs and sales reporting.
- Excellent command of MS Office (Word, Excel, Outlook, PowerPoint) and CRM tools.
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO WE ARE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
المصدر: LinkedIn - أُضيفت للموقع في 22 أكتوبر 2026
رقم الإعلان لدى المصدر: 4417854146
رقم الإعلان لدى المصدر: 4417854146
