Description
Key Responsibilities and Duties:
- Perform comprehensive eye examinations and vision tests.
- Diagnose visual problems and determine appropriate solutions.
- Develop accurate prescriptions for glasses and contact lenses.
- Conduct contact lens fitting and follow-up assessments.
- Educate patients on contact lenses care, usage, and safety.
- Monitor patient adaptation and manage related concerns.
- Analyze test results and provide treatment recommendations.
- Ensure high standards of clinical accuracy and patient safety.
- Maintain proper documentation and patient records.
- Support conversion by recommending appropriate lenses and upgrades.
- Work with sales team to close prescriptions into sales.
- Contribute to achieving store targets and reducing lost prescriptions.
- Deliver a professional and trusted healthcare experience.
- Build patient confidence and long-term relationships.
- Handle patient concerns and complaints effectively.
- Support and guide team on prescriptions and eye care basics.
- Train staff in product knowledge and vision-related topics.
- Collaborate with store team to improve overall performance.
- Maintain and ensure proper functioning of clinical instruments.
- Monitor trial lenses for validity, safety, and usability.
- Ensure clinic area is compliant with hygiene and safety standards.
- Follow all clinical, regulatory, and company policies.
- Maintain ethical practice and patient-first approach.
- Ensure compliance with SCFHS and healthcare standards.
- Other duties as assigned within the scope of the job.
Requirements
Job Requirements
Skills and Abilities: - Strong clinical and diagnostic skills. - Good understanding of optical products and sales process. - Ability to balance clinical care with commercial awareness. - Strong communication and patient counseling skills. - Attention to detail and commitment to quality care.
Experience: 1-4 years’ experience in related field.
Education: Bachelor’s degree in optometry.
Language: Excellent command of oral and written English and Arabic.
Licenses / Certifications: SCFHS