وظيفة مدير تقنية المعلومات شاغرة في مكة جدة لدى شيلسي لاستشارات الموارد البشرية

Please note this role is open to Saudi nationals only

Our client is a leading luxury retailer in Saudi Arabia, representing some of the world’s most prestigious watch and jewelry brands. They are seeking an IT Director to lead technology-enabled transformation across their retail operations, with particular responsibility for Microsoft Dynamics, CRM, and e-commerce.

The IT Director will work closely with business stakeholders to ensure technology supports commercial priorities, customer engagement, and an effective online shopping experience. The ideal candidate has hands-on leadership experience with Microsoft Dynamics and a strong background in product-based retail, alongside the judgment and leadership presence to deliver practical, business-focused solutions. 

Responsibilities:

• Set and lead the technology roadmap for commercial transformation, with a focus on Microsoft Dynamics, CRM, and e-commerce.
• Take direct responsibility for managing Microsoft Dynamics, including its performance, enhancement, integration, and alignment with business needs.
• Lead technology initiatives from planning through implementation, using appropriate project governance and delivery practices.
• Partner with commercial and operational teams to understand priorities and translate them into effective technology solutions.
• Oversee integrations between retail platforms and business systems, ensuring technology supports retail operations and customer journeys.
• Lead cross-functional teams, manage stakeholders, and support adoption of new systems and processes.
• Identify opportunities to improve customer experience, operational efficiency, and digital sales.

Requirements:

• Experience in an IT leadership or management role within product-based retail is essential. Relevant sectors may include fashion, electronics, grocery, automotive, or other retail businesses that sell products.
• Direct responsibility for managing Microsoft Dynamics is mandatory.
• Experience delivering technology or digital transformation initiatives.
• Strong understanding of retail technology, including CRM, e-commerce, and platform integrations.
• Decisive leadership style, strong communication, and effective stakeholder-management skills.
• Experience with structured project-management practices and Agile delivery is an advantage; PMP certification is beneficial.
• Bachelor’s degree in IT, Computer Science, Business, or a related field.
• Luxury retail experience is preferred but not essential.