ديليفري هيرو تعلن عن وظيفة أخصائي إدارة الخدمات اللوجستية (3PL) في الرياض

Job Description

Key Activities

3PL Performance & Reporting

• Create and check weekly and monthly 3PL performance reports.

• Track monthly data to spot trends and changes in 3PL performance.

• Help build reports focused on key supply metrics and insights.

• Constantly monitor and update 3PL data to ensure complete accuracy.

• Record any performance drops and prepare basic summaries for management.

• Keep standard reporting templates updated for tracking all 3PLs.

Data Automation & Pipeline Support

• Support the troubleshooting and resolution of data pipeline issues to ensure continuous and accurate data flow.

• Execute routine automation tasks focusing on report generation and operational data digitization.

• Help maintain and optimize data tracking systems to improve overall pipeline efficiency for the Logistics team.

• Assist in identifying gaps in current data architecture to propose actionable automation enhancements.

• Validate automated data outputs regularly to ensure data integrity across operational dashboards.

• Collaborate with data & BI teams to implement basic fixes for recurring data pipeline errors.

• Able to automate files and create dashboards connected with BigQuery

Stakeholder Alignment & Supply monitoring

• Coordinate with cross-functional teams (including Finance, BI, and Performance) to assist in tracking operational objectives and key results.

• Support the execution of end-of-month NPS reports and prepare the subsequent feedback reports.

• Participate in testing and aligning product requirements with internal stakeholders such as Legal, InfoSec, and Optimization teams.

• Act as a supporting contact point for internal teams regarding required operational supply data.

• Help facilitate alignment meetings with regional counterparts on shared operational goals.

• Monitor the daily influx of rider supply data to promptly highlight any critical shortages or anomalies.

Qualifications

Knowledge and Experience

• 2-4 years of experience in data analysis, logistics, supply chain, or vendor performance reporting.

• Experience working with data pipelines, report automation, and data visualization tools.

• Strong analytical skills with the ability to manage and validate large datasets.

• Experience coordinating with cross-functional teams to align on project deliverables.

• Proficiency in using spreadsheet software and basic database management tools.

• Demonstrated ability to troubleshoot basic operational data anomalies and propose solutions.

• Excellent written and verbal communication skills in Arabic and English.