البنك الأهلي السعودي يعلن عن وظيفة مدير تقييم أداء الموردين في الرياض

Job Purpose

Manages vendor performance and risk management activities across SNB Group, its subsidiaries, and international branches, implementing performance evaluation, monitoring, and risk and compliance standards to maintain a resilient, compliant, and high-performing vendor base in line with SAMA, other applicable regulations, and internal requirements

Key Accountabilities

Policies, Processes & Procedures

• Implement all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Adhere to the Bank’s AML/CTF policy, guidelines and all SAMA’s regulations relating to account opening, KYC and Customer Due Diligence.
• Adhere to the Bank’s Cyber Security policies, and all SAMA regulations. Ensure to support SNB to comply with internal, national, and international Cyber Security controls and regulations.

Vendor Performance Management

• Manage vendor performance evaluation against SLAs and KPIs across SNB Group, its subsidiaries, and international branches on a periodic basis
• Manage the execution of annual and semi-annual vendor evaluation surveys with business owners
• Monitor vendor performance data and prepare reports to recommend SLA and service improvements
• Manage the development of vendor improvement plans and track corrective actions to closure

Vendor Risk & Compliance

• Manage the validation of related-party transactions and escalate in line with the DoA
• Manage the review, investigation, and resolution of internal and external vendor incidents
• Review inactive vendors and recommend deactivation or blacklisting of non-compliant vendors for approval
• Prepare periodic vendor risk and compliance reporting for the Section Head
• Manage the resolution tracking of internal and external vendor complaints through the recording system
• Monitor vendor business continuity plans and alternative-provider readiness for critical vendors
• Monitor ongoing vendor risk across financial, operational, and reputational dimensions throughout the relationship
• Maintain the quality and completeness of vendor data within vendor master records
• Ensure vendor performance and risk management practices comply with SNB policy, SAMA regulations, other applicable regulations
• Maintain vendor performance and risk management standards, procedures, and playbooks within the section
• Support internal and external audits and vendor compliance reviews within scope

Performance & People

• Manage day-to-day team performance, workload allocation, and service delivery
• Lead and develop the vendor performance team, fostering a high-performance and continuous improvement culture
• Support procurement capability development and the adoption of vendor performance and risk management best practices

Qualifications, Experience, Skills & Competencies

Education:

• Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or related field

Experience:

• 5-8 years of experience preferably in procurement, strategic sourcing, or category management, including leadership roles

Skills & Competencies:

• Solid knowledge of vendor lifecycle management and segmentation
• Strong vendor performance, SLA, and scorecard management capabilities
• Working knowledge of third-party risk and regulatory compliance requirements
• Effective vendor relationship management and stakeholder engagement
• Strong analytical and reporting abilities
• Effective team leadership, quality assurance, and service delivery capabilities