Mantis تعلن عن وظيفة مدير تقنية معلومات في الرياض
IT Manager
🏢 Mantis
تفاصيل الوظيفة
تعلن شركة Mantis (Mantis Collection) عن توفر وظيفة مدير تقنية المعلومات (IT Manager) في منطقة الرياض، للعمل في منتجع Basiqat Resort by Mantis. ستكون مسؤولاً عن قيادة وظيفة تقنية المعلومات لضمان أنظمة آمنة وموثوقة وفعالة تدعم تجربة الضيوف والتميز التشغيلي.
المهام والمسؤوليات
- الإشراف على تثبيت وتكوين وصيانة جميع أنظمة وبنية تقنية المعلومات في المنتجع.
- ضمان التشغيل الموثوق للشبكات والخوادم والواي فاي وأنظمة الاتصالات.
- إدارة الأجهزة والبرامج وأصول تقنية المعلومات.
- إدارة أنظمة الضيافة مثل (PMS, POS, CRM) وتطبيقات المكاتب الخلفية.
- ضمان التكامل السلس بين الأنظمة التشغيلية والمالية والحجوزات وخدمات الضيوف.
- دعم ترقيات الأنظمة وتنفيذها واستكشاف الأخطاء وإصلاحها.
- الحفاظ على سلامة البيانات وأداء النظام.
- تنفيذ وصيانة سياسات وإجراءات أمن تقنية المعلومات.
- مراقبة الأنظمة للثغرات وضمان التحديثات الأمنية الدورية.
- ضمان الامتثال لمعايير حماية البيانات وسياسات Accor لتقنية المعلومات.
- إدارة التحكم في الوصول وصلاحيات المستخدمين.
- تقديم دعم تقني سريع لجميع أقسام المنتجع.
- إدارة عمليات مكتب المساعدة وعمليات حل الحوادث.
- تدريب الموظفين على الأنظمة والأدوات والعمليات الرقمية.
- ضمان دمج الموظفين الجدد في أنظمة تقنية المعلومات بسلاسة.
- إدارة العلاقات مع موردي تقنية المعلومات الخارجيين ومقدمي الخدمات.
- الإشراف على شراء المعدات والبرامج.
- التنسيق مع فرق تقنية المعلومات الإقليمية والمركزية لضمان الامتثال.
- ضمان كفاءة التكلفة في عمليات تقنية المعلومات وإدارة العقود.
- قيادة مشاريع تقنية المعلومات بما في ذلك الإعداد الافتتاحي وطرح الأنظمة.
- دعم مبادرات التحول الرقمي داخل المنتجع.
- تقييم وتوصية بتقنيات جديدة لتعزيز تجربة الضيوف والتشغيل.
- ضمان قابلية التوسع والاستعداد المستقبلي للبنية التحتية لتقنية المعلومات.
الشروط والمتطلبات
- خبرة لا تقل عن 5-8 سنوات في مجال تقنية المعلومات، ويفضل في بيئات الضيافة والمنتجعات.
- معرفة قوية بأنظمة الضيافة مثل (Opera PMS, Micros POS) وغيرها.
- خبرة في إدارة الشبكات والبنية التحتية ودعم تقنية المعلومات.
- فهم مبادئ الأمن السيبراني ومعايير حماية البيانات.
- خبرة في بيئات ما قبل الافتتاح أو البيئات النائية مرغوب فيها.
- درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو مجال ذي صلة.
- الشهادات المهنية مثل (Cisco, Microsoft, ITIL, CompTIA) ميزة إضافية.
المهارات المطلوبة
- مهارات قوية في استكشاف الأخطاء وإصلاحها والتحليل وحل المشكلات.
- القدرة على العمل بشكل مستقل في بيئة نائية أو متعددة المواقع.
المزايا
- فرص كبيرة للتقدم الوظيفي والتنقل ضمن عائلة العلامات التجارية العالمية (Ennismore).
- رعاية صحية ممتازة، وراتب تنافسي، ومزايا إضافية عبر مجموعة Ennismore.
- فرص تعلم لتوسيع مجموعة المهارات والتطوير الوظيفي.
- بيئة عمل مبتكرة ومريحة تشجع على التعاون والإبداع.
عرض النص الأصلي للإعلان
Company Description
Mantis Collection
An exceptional place to find yourself
About Mantis
Mantis is a leading conservation-focused hotel brand with eco-lodges, waterways and curated eco-escapes located in remote destinations. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Acclaimed for its pioneering work in development, management, marketing, education and conservation, Mantis’s business model successfully combines responsible tourism, conservation and adventure, which translates to one-of-a-kind travel experiences. Whether small and intimate or vast and complex, on a sweeping African plain, in a bustling city, or in the midst of a forest, each is an exceptional place for guests to find themselves.
While uniquely different in the experiences they offer, all are linked through a collective ambition to be extraordinary; to be rare in a world that mass-produces sameness. Mantis consistently curates, collects and discovers destinations and experiences that stir the soul, defy expectations and live in the heart forever. Mantis is part of Accor, a world leading hospitality group offering experiences across more than 110 countries, with 5,700 properties, 10,000 food & beverage venues, wellness facilities or flexible workspaces, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. For more information visit: www.mantiscollection.com
Job Description
Role Overview
As IT Manager, you will lead the information technology function at Basiqat Resort by Mantis, ensuring reliable, secure, and efficient IT systems that support both guest experience and operational excellence.
You will be responsible for managing all technology infrastructure across the resort, including networks, systems, property management systems, cybersecurity, and end-user support. This role is critical in a remote resort environment where technology stability directly impacts service delivery and guest satisfaction.
What You’ll Do
IT Operations & Infrastructure
What We’re Looking For
Why Join Basiqat Resort by Mantis?
At Mantis, we believe extraordinary destinations deserve extraordinary people. Joining our team means becoming part of a purpose-driven brand committed to conservation, community engagement and creating unforgettable experiences for guests around the world.
Be part of a team where sustainability, adventure and hospitality come together to create exceptional places to find yourself.
What’s In It For You...
Mantis Collection
An exceptional place to find yourself
About Mantis
Mantis is a leading conservation-focused hotel brand with eco-lodges, waterways and curated eco-escapes located in remote destinations. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Acclaimed for its pioneering work in development, management, marketing, education and conservation, Mantis’s business model successfully combines responsible tourism, conservation and adventure, which translates to one-of-a-kind travel experiences. Whether small and intimate or vast and complex, on a sweeping African plain, in a bustling city, or in the midst of a forest, each is an exceptional place for guests to find themselves.
While uniquely different in the experiences they offer, all are linked through a collective ambition to be extraordinary; to be rare in a world that mass-produces sameness. Mantis consistently curates, collects and discovers destinations and experiences that stir the soul, defy expectations and live in the heart forever. Mantis is part of Accor, a world leading hospitality group offering experiences across more than 110 countries, with 5,700 properties, 10,000 food & beverage venues, wellness facilities or flexible workspaces, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. For more information visit: www.mantiscollection.com
Job Description
Role Overview
As IT Manager, you will lead the information technology function at Basiqat Resort by Mantis, ensuring reliable, secure, and efficient IT systems that support both guest experience and operational excellence.
You will be responsible for managing all technology infrastructure across the resort, including networks, systems, property management systems, cybersecurity, and end-user support. This role is critical in a remote resort environment where technology stability directly impacts service delivery and guest satisfaction.
What You’ll Do
IT Operations & Infrastructure
- Oversee the installation, configuration, and maintenance of all IT systems and infrastructure
- Ensure reliable operation of networks, servers, Wi-Fi, and telecommunications systems
- Manage hardware, software, and IT assets across the resort
- Ensure high system availability and rapid issue resolution
- Manage hospitality systems including PMS, POS, CRM, and back-office applications
- Ensure seamless integration between operational systems and finance, reservations, and guest services
- Support system upgrades, implementations, and troubleshooting
- Maintain data integrity and system performance
- Implement and maintain IT security policies and procedures
- Monitor systems for vulnerabilities and ensure regular security updates
- Ensure compliance with data protection standards and Accor IT policies
- Manage access controls and user permissions
- Provide responsive IT support to all resort departments
- Manage helpdesk operations and incident resolution processes
- Train staff on systems, tools, and digital processes
- Ensure smooth onboarding of employees into IT systems
- Manage relationships with external IT vendors and service providers
- Oversee procurement of IT equipment and software
- Coordinate with regional and corporate IT teams for standards and compliance
- Ensure cost-effective IT operations and contract management
- Lead IT-related projects including pre-opening setup and system rollouts
- Support digital transformation initiatives within the resort
- Evaluate and recommend new technologies to enhance guest and operational experience
- Ensure scalability and future-readiness of IT infrastructure
What We’re Looking For
- 5-8+ years of IT experience, preferably within hospitality or resort environments
- Strong knowledge of hospitality systems (Opera PMS, Micros POS, etc.)
- Experience in network administration, infrastructure management, and IT support
- Understanding of cybersecurity principles and data protection standards
- Experience in pre-opening or remote operational environments highly desirable
- Degree in Information Technology, Computer Science, or related field
- IT certifications (Cisco, Microsoft, ITIL, CompTIA, etc.) advantageous
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to work independently in a remote or multi-site environment
Why Join Basiqat Resort by Mantis?
At Mantis, we believe extraordinary destinations deserve extraordinary people. Joining our team means becoming part of a purpose-driven brand committed to conservation, community engagement and creating unforgettable experiences for guests around the world.
Be part of a team where sustainability, adventure and hospitality come together to create exceptional places to find yourself.
What’s In It For You...
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
المصدر: LinkedIn - أُضيفت للموقع في 16 يونيو 2026