وظيفة أخصائي خدمات القيمة المضافة لدى أمازون في الرياض
Value Added Services (VAS) Specialist, VAS
🏢 أمازون (Amazon)
تفاصيل الوظيفة
أمازون، ومن خلال فرعها Afaq - Warehouse Branch، تبحث عن أخصائي خدمات القيمة المضافة (VAS) للعمل في الرياض. سيعمل المرشح على ضمان تقديم خدمات القيمة المضافة من خدمات قانونية وتأمين وزي موحد بما يلبي احتياجات العملاء الداخليين وشركاء التوصيل، وتعزيز العلاقات معهم لتحقيق شراكة ناجحة طويلة الأمد.
المهام والمسؤوليات
- التأكد من أن مجموعة خدمات القيمة المضافة (VAS) تلبي متطلبات العملاء الداخليين وشركاء التوصيل (DSPs) في الميل الأخير.
- التفاوض على الخدمات نيابة عن الشركاء لضمان نجاحهم، وطرح خدمات جديدة وتحدي الوضع الراهن باستمرار.
- إجراء زيارات منتظمة للمواقع والمتاجر (مقر العمل في DRY3) للبقاء على اطلاع بكل جزء من عملية التوصيل.
- إدارة جميع عناصر العلاقة مع الشركاء بدءاً من العقود وصولاً إلى تتبع الأداء.
- بناء لوحات بيانات (Dashboards)، وإجراء تحليلات عميقة (Deep analytical dives)، وبناء إجراءات التشغيل القياسية (SOPs) لدعم أولويات العمل.
الشروط والمتطلبات
- إجادة اللغة الإنجليزية تحدثاً وكتابة وقراءة (شرط أساسي).
- خبرة في SQL متقدم مع القدرة على كتابة استعلامات معقدة من جداول متعددة (شرط أساسي).
- درجة البكالوريوس في الهندسة (شرط أساسي).
- خبرة مهنية لا تقل عن سنتين (مفضل).
عرض النص الأصلي للإعلان
Description
Our last-mile delivery partners are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a VAS Specialist, you’ll make sure we have the best relationship possible with our partners. You’ll build connections, help them put processes in place for efficient delivery, and smooth out any issues they experience, all with the aim of creating a partnership that’s successful for many years.
Key job responsibilities
We are looking for a Value Added Service (VAS) Manager, who will be responsible for ensuring that our suite of value added services ranging from legal services to insurance offers and uniforms meets the demands of our customers both internal in Amazon and our Delivery Service Providers (DSPs) on the last mile. This individual in essence negotiates services on behalf of our partners to make them successful. This requires the placement of new services as well as an ability to challenge the status quo repeatedly.
A day in the life
You’ll be based at DRY3 and will be expected to conduct regular visits to sites and stores. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. You’ll look after all elements of our partner relationships, from getting the contracts in place to keeping track of performance. You will also build dashboards, run deep analytical deep dives and build SOPs to support the business priorities.
About The Team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
Basic Qualifications
Company - Afaq - Warehouse Branch - J02
Job ID: A10481542
Our last-mile delivery partners are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a VAS Specialist, you’ll make sure we have the best relationship possible with our partners. You’ll build connections, help them put processes in place for efficient delivery, and smooth out any issues they experience, all with the aim of creating a partnership that’s successful for many years.
Key job responsibilities
We are looking for a Value Added Service (VAS) Manager, who will be responsible for ensuring that our suite of value added services ranging from legal services to insurance offers and uniforms meets the demands of our customers both internal in Amazon and our Delivery Service Providers (DSPs) on the last mile. This individual in essence negotiates services on behalf of our partners to make them successful. This requires the placement of new services as well as an ability to challenge the status quo repeatedly.
A day in the life
You’ll be based at DRY3 and will be expected to conduct regular visits to sites and stores. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. You’ll look after all elements of our partner relationships, from getting the contracts in place to keeping track of performance. You will also build dashboards, run deep analytical deep dives and build SOPs to support the business priorities.
About The Team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
Basic Qualifications
- Speak, write, and read fluently in English
- Experience in advanced SQL & ability to write complex queries from scratch from multiple tables
- Bachelor's degree in Engineering
- 2+ years of professional experience
Company - Afaq - Warehouse Branch - J02
Job ID: A10481542
المصدر: LinkedIn - أُضيفت للموقع في 13 أغسطس 2026
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