تفاصيل الوظيفة
W Hotels في الرياض تعلن عن وظيفة مشرف قسم المأكولات والمشروبات (B&F Supervisor) بدوام كامل، حيث ستعمل ضمن فريق ديناميكي لضمان تجربة ضيافة استثنائية.
المهام والمسؤوليات
- ضمان عمل الفريق كفريق واحد لتحقيق أفضل خدمة وتلبية احتياجات الضيوف.
- تفقد مظهر وملابس الموظفين وتصحيح أي نقص.
- إتمام مهام فتح وإغلاق المنشأة بما في ذلك تجهيز المستلزمات والأدوات، تنظيف المعدات والمناطق، إغلاق الأبواب، إلخ.
- تفقد مناطق التخزين من حيث التنظيم، استخدام FIFO، والنظافة.
- إجراء الجرد المجدول وطلب التجهيزات اللازمة.
- مراقبة صالات الطعام من حيث توفر المقاعد، الخدمة، السلامة، وراحة الضيوف.
- إتمام أوامر العمل للصيانة والإصلاح.
- مساعدة الإدارة في التوظيف، التدريب، الجدولة، التقييم، الإرشاد، التأديب، تحفيز وتدريب الموظفين؛ ليكون قدوة ونقطة اتصال أولى لسياسة ضمان المعاملة العادلة/سياسة الباب المفتوح.
- اتباع جميع سياسات الشركة والسلامة والأمن؛ الإبلاغ عن الحوادث والإصابات وظروف العمل غير الآمنة للمدير، وإكمال التدريب على السلامة والشهادات.
- ضمان نظافة ومهنية الزي الرسمي والمظهر الشخصي، الحفاظ على سرية المعلومات الخاصة، وحماية أصول الشركة.
- الترحيب بالضيوف والاعتراف بهم وفقاً لمعايير الشركة، توقع احتياجات الخدمة ومعالجتها، مساعدة الأشخاص ذوي الإعاقة، وشكر الضيوف بتقدير صادق.
- التحدث بلغة واضحة ومهنية، بناء علاقات عمل إيجابية مع الآخرين، دعم الفريق لتحقيق الأهداف المشتركة، الاستجابة بشكل مناسب لاهتمامات الموظفين الآخرين.
- ضمان الالتزام بتوقعات الجودة والمعايير؛ تحديد وتوصية وتطوير وتنفيذ طرق جديدة لزيادة الكفاءة التنظيمية، الإنتاجية، الجودة، السلامة و/أو توفير التكاليف.
- قراءة والتحقق بصرياً من المعلومات بصيغ مختلفة (مثل الخط الصغير)، فحص الأدوات أو المعدات بصرياً، الوقوف أو الجلوس أو المشي لفترة طويلة، تحريك ورفع وحمل ودفع وسحب ووضع أشياء يصل وزنها إلى 50 رطلاً دون مساعدة.
- الإمساك بالأشياء وتحريكها ومعالجتها بأحجام وأوزان مختلفة، التنقل في مساحات ضيقة أو مغلقة أو مرتفعة، صعود ونزول السلالم، الوصول فوق الرأس وتحت الركبتين والانحناء والالتواء والسحب.
- أداء مهام أخرى معقولة يطلبها المشرفون.
الشروط والمتطلبات
- شهادة الثانوية العامة أو ما يعادلها (G.E.D.).
- خبرة عمل ذات صلة لا تقل عن سنتين.
- خبرة إشرافية لا تقل عن سنة واحدة.
المهارات المطلوبة
- مهارات قيادية وإشرافية قوية.
- القدرة على العمل ضمن فريق وتحفيز الآخرين.
- مهارات تواصل واضحة ومهنية باللغتين العربية والإنجليزية.
- تنظيم عالٍ وإدارة الوقت والجرد.
- الالتزام بمعايير السلامة والنظافة.
- القدرة على التعامل مع الضيوف باحترام وتقدير.
- لياقة بدنية تسمح برفع وحمل أوزان حتى 50 رطلاً، والوقوف والمشي لفترات طويلة، والحركة في مساحات مختلفة.
- المهارات الحركية الدقيقة والتنسيق بين اليد والعين.
عرض النص الأصلي للإعلان
Additional Information
Job Number 26117947
Job Category Food and Beverage & Culinary
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26117947
Job Category Food and Beverage & Culinary
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn - أُضيفت للموقع في 12 سبتمبر 2026
رقم الإعلان لدى المصدر: 4465427224
رقم الإعلان لدى المصدر: 4465427224
