تفاصيل الوظيفة
يسر فنادق W Hotels (إحدى علامات ماريوت الدولية) دعوتك للانضمام إلى فريق عملها في الرياض كـ "سفير الترحيب" (Welcome Ambassador). في هذا الدور، ستكون أول من يستقبل ضيوفنا وأخر من يودعهم، لضمان تجربة لا تُنسى ومميزة منذ لحظة الوصول حتى المغادرة.
المهام والمسؤوليات
- تقديم مجموعة واسعة من الخدمات التي ترافق الضيوف خلال تجارب الوصول والمغادرة.
- المبادرة بمعالجة الاحتياجات التشغيلية وتلبية طلبات الضيوف وإنجاز التقارير المطلوبة.
- مشاركة أبرز معالم المنطقة المحلية مع الضيوف لإثراء تجربتهم.
- ضمان بيئة عمل آمنة واتباع سياسات الشركة وإجراءاتها، والحفاظ على السرية وحماية أصول الشركة.
- الالتزام بمعايير الجودة والمظهر المهني والتواصل المهني.
- الوقوف أو الجلوس أو المشي لفترات طويلة، والتعامل العملي مع المهام التي تتطلب رفع أو حمل أو دفع أو سحب أو وضع أشياء يصل وزنها إلى 50 رطلاً دون مساعدة، وأكثر من 75 رطلاً بمساعدة.
- أداء المهام الأخرى المعقولة التي تُطلب وفقاً لطبيعة العمل.
الشروط والمتطلبات
- شهادة ثانوية عامة أو ما يعادلها (G.E.D.).
- لا تشترط خبرة عمل سابقة.
- لا تشترط خبرة إشرافية.
- لا يشترط ترخيص أو شهادة مهنية.
- الالتزام بسياسة تكافؤ الفرص وعدم التمييز، واحترام التنوع والثقافات المختلفة.
عرض النص الأصلي للإعلان
Additional Information
Job Number 26121490
Job Category Rooms & Guest Services Operations
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26121490
Job Category Rooms & Guest Services Operations
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn - أُضيفت للموقع في 20 سبتمبر 2026
رقم الإعلان لدى المصدر: 4468472594
رقم الإعلان لدى المصدر: 4468472594
