وظيفة مدير ولائم شاغرة لدى Marriott International في الرياض
Banquet Manager
تفاصيل الوظيفة
تعلن شركة ماريوت الدولية (JW Marriott) عن توفر وظيفة مدير حفلات (Banquet Manager) في الرياض، السعودية. ستعمل بدوام كامل ضمن فريق إدارة الفعاليات في فندق يقع في 8333 طريق الملك سعود، حي الوزارات، الرياض 12622.
نبذة عن الوظيفة
يوجه ويحفز الفريق بينما يشارك شخصياً في تقديم خدمة عالية الجودة بناءً على المتطلبات والمعايير. يراقب ويتحكم بالمسؤوليات المالية والإدارية بما في ذلك حماية الأصول. يوفر اتصالات واضحة وموجزة لكل من له دور في نجاح الفعالية. يحدد فرص التدريب ويخطط لاستراتيجية لتحقيق الأهداف.
الشروط والمتطلبات
- شهادة ثانوية عامة أو GED.
- خبرة سنتان في مجال إدارة الفعاليات، أو الأغذية والمشروبات، أو مجال مهني ذي صلة.
المهام والمسؤوليات
- تقدير احتياجات القسم من الإمدادات (مثل الخزف، الزجاج، الفضة، عروض البوفيه، الدعائم).
- تطبيق المعرفة بجميع القوانين المتعلقة بالفعالية.
- فهم تأثير عمليات الحفلات على النجاح العام للفعالية وإدارة الأنشطة لتعظيم رضا العملاء.
- الالتزام بجميع المعايير والسياسات والإجراءات وتعزيزها.
- الحفاظ على مستويات النظافة المقررة.
- إدارة مخزون الأقسام وصيانة المعدات.
- استخدام سجلات المشروبات في الحفلات للتحكم في تكاليف الخمور وإدارة الجرد الدائم لمشروبات الحفلات.
- جدولة موظفي خدمة الحفلات وفقاً للتوقعات ومعايير الخدمة مع تعظيم الأرباح.
- مساعدة الفريق في تطوير علاقات دائمة مع المجموعات للاحتفاظ بالعملاء وزيادة النمو.
- وضع أهداف وتفويض المهام لتحسين أداء القسم.
- عقد اجتماعات قسم شهرية مع فريق الحفلات.
- تطبيق وتوسيع المعرفة باستمرار في مجال المأكولات واقتران النبيذ والمأكولات الحديثة مع التركيز على اتجاهات الفعاليات الحالية.
- العمل كحلقة وصل مع طاقم المطبخ.
- قيادة النوبات والمشاركة بنشاط في خدمة الفعاليات.
- تقديم مثال إيجابي في التعامل مع الضيوف.
- التفاعل مع الضيوف للحصول على ملاحظات حول جودة المنتج ومستويات الخدمة.
- الاستجابة والتعامل مع مشاكل وشكاوى الضيوف.
- تمكين الموظفين من تقديم خدمة عملاء ممتازة.
- ضمان فهم الموظفين للتوقعات والمعايير.
- السعي لتحسين أداء الخدمة.
- التأكيد على رضا الضيوف خلال جميع اجتماعات القسم والتركيز على التحسين المستمر.
- مراجعة بطاقات التعليقات ونتائج رضا الضيوف مع الموظفين.
- التواصل وتنفيذ إجراءات الطوارئ الخاصة بالقسم والفندق وضمان تدريب الموظفين على إجراءات السلامة.
- مراقبة سلوكيات الخدمة لدى الموظفين وتقديم ملاحظات للأفراد.
- متابعة التقدم ومناقشته مع الموظفين كل فترة.
- المشاركة في تطوير وتنفيذ خطط العمل التصحيحية.
- مراجعة نتائج استبيان مخططي الاجتماعات ربع السنوية والمشاركة في تطوير وتنفيذ الإجراءات التصحيحية لمعالجة تحديات الخدمة مع التركيز على التحسين المستمر لرضا الضيوف.
- حضور والمشاركة في جميع الاجتماعات ذات الصلة.
المزايا
- الراتب: 14.25 جنيه إسترليني في الساعة + رسوم الخدمة.
عرض النص الأصلي للإعلان
Additional Information Salary: £14.25 per hour +Service Charge
Job Number 26121894
Job Category Event Management
Location 8333 King Saud Road, Al Wizarat District, Riyadh 12622, Saudi ArabiaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education And Experience
Managing Banquet Operations
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26121894
Job Category Event Management
Location 8333 King Saud Road, Al Wizarat District, Riyadh 12622, Saudi ArabiaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
Managing Banquet Operations
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn - أُضيفت للموقع في 22 سبتمبر 2026
رقم الإعلان لدى المصدر: 4470240626
رقم الإعلان لدى المصدر: 4470240626
