وظيفة مضيفة شاغرة لدى SWOT Hospitality في مكة (مدينة الملك عبد الله الاقتصادية)

SWOT Hospitality is a well-known food and beverage company that is committed to developing unique, creative, and well-executed concepts. Our goal is to revolutionize the industry by bringing innovative ideas to life that not only satisfy the palate but also stimulate the senses.

We invite you to JOIN OUR TEAM and take pride in delivering exceptional guest experiences by blending creativity, passion for hospitality, and culinary expertise. At SWOT Hospitality, there are endless opportunities to develop your skills and advance your hospitality career to new heights.

A competitive salary and benefits package await you.

Hostess - Jeddah KAEC, Saudi Arabia

Job Summary

We are seeking a professional, friendly, and well-presented Hostess to join our hospitality team in Jeddah, Saudi Arabia. The Hostess will be responsible for welcoming guests, managing reservations and seating, and ensuring an excellent guest experience from arrival to departure.

Key Responsibilities

• Welcome and greet guests with a warm and professional attitude.
• Manage guest reservations, bookings, and seating arrangements.
• Escort guests to their tables and provide menus when required.
• Maintain an organized waiting list during busy periods.
• Answer telephone calls and respond to reservation inquiries.
• Provide guests with information about the restaurant, menu, promotions, and facilities.
• Coordinate with the waitstaff, supervisors, kitchen, and management to ensure smooth service.
• Monitor table availability and assist with efficient table turnover.
• Handle guest requests, feedback, and concerns professionally.
• Maintain a clean, organized, and welcoming reception/entrance area.
• Ensure that restaurant standards and hospitality procedures are consistently followed.
• Assist the team with other front-of-house duties when required.
• Maintain a professional appearance and excellent customer-service standards at all times.

Requirements

• Previous experience as a Hostess, Receptionist, Guest Relations Officer, or similar hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and confident personality.
• Strong customer-service and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Good English communication skills; Arabic is an advantage.
• Presentable and well-groomed appearance.
• Ability to work flexible shifts, including evenings, weekends, and public holidays.
• Previous experience in Saudi Arabia or the GCC hospitality industry is an advantage.
• Familiarity with restaurant reservation systems is a plus.
• Candidates who are currently in Saudi Arabia are preferred.

Location: Jeddah, Saudi Arabia

Department: Front of House / Hospitality

Employment Type: Full-time

Experience: 1-2 years preferred