وظيفة مسؤول علاقات المرضى شاغرة لدى Dr.Tooth Clinic في منطقة الرياض

Position: Patient Relations Officer

Location: Riyadh

The applicant must be a Saudi.

Required Qualification:

* Diploma or Bachelor’s degree or equivalent practical experience.

* Good communication and interpersonal skills.

* Previous experience in customer service or healthcare is preferred.

Experience:

2 years of experience in patient relations or customer service or healthcare.

Duties and Responsibilities:

* Welcome and assist patients professionally and provide the necessary support.

* Ensure a positive and professional patient experience throughout their visit.

* Receive and follow up on patient inquiries and complaints until resolved.

* Coordinate with dentists nursing staff and relevant departments to meet patients’ needs.

* Monitor patient satisfaction and provide feedback and recommendations to management.

* Assist in resolving daily patient-related issues and escalate cases when necessary.

* Ensure compliance with clinic policies procedures quality standards and patient rights.

* Maintain the confidentiality and privacy of patient information.

* Support smooth patient flow and help minimize delays.