تفاصيل الوظيفة
هذه الوظيفة مدرجة نيابة عن شركة شريكة عبر منصة Jobgether. يبحث الشريك عن مدير حسابات (Account Director) في المملكة العربية السعودية. يتضمن الدور قيادة وتنمية مجموعة من عملاء المؤسسات الاستراتيجيين في بيئة خدمات إبداعية عالمية، مع العمل عن بُعد في بيئة عالية الثقة وسريعة الوتيرة.
المهام والمسؤوليات
- إدارة العلاقة الشاملة لمجموعة من 5-10 عملاء من المؤسسات، وتعزيز الاحتفاظ بهم وتوسيع نطاق العمل وبناء الثقة على المستوى التنفيذي.
- تطوير وتنفيذ خطط حسابات استراتيجية تحدد فرص الترقية والتوسع والنمو طويل الأجل.
- قيادة عمليات التجديد والتفاوض التجاري بالتعاون مع القيادة.
- بناء والحفاظ على علاقات قوية مع أصحاب المصلحة الكبار من العملاء وفرق المشتريات.
- ترجمة أهداف العميل واحتياجاته إلى برامج وحلول إبداعية قابلة للتوسع.
- الشراكة مع مدراء المشاريع والمنتجين لتنسيق التسليم عبر عدة مسارات عمل والحفاظ على تجربة عميل عالية الجودة.
- العمل كنقطة تصعيد أولى للقضايا المعقدة للعملاء، وحل التحديات بسرعة مع الحفاظ على الثقة.
- مراقبة صحة الحساب ومعدلات الاستهلاك والوتيرة والأداء والربحية عبر الحسابات المخصصة.
- تطوير حالات عمل تركز على العائد على الاستثمار (ROI) توضح القيمة والتأثير التجاري للحلول المقترحة.
- تحديد فرص استخدام الذكاء الاصطناعي والأتمتة لتحسين نتائج العملاء والكفاءة والتسليم.
- تدريب وتطوير مدراء المشاريع والمنتجين، وتعزيز معايير التسليم وقدرات إدارة العملاء.
- التعاون مع فرق الإبداع والمنتجات والعمليات لمواءمة الموارد والأولويات والتنفيذ مع احتياجات العميل.
الشروط والمتطلبات
- 5-10+ سنوات خبرة في إدارة الحسابات أو خدمات العملاء في بيئات إبداعية أو تسويقية أو رقمية أو ما يتصل بذلك.
- 3-5+ سنوات في دور قيادي للحسابات مثل Senior Account Manager أو Group Account Manager أو Account Director أو ما يعادلها.
- خبرة مثبتة في إدارة وتنمية حسابات مؤسسات عالمية عالية القيمة.
- فطنة تجارية قوية مع خبرة في المساهمة في أهداف الإيرادات والاحتفاظ والنمو.
- خبرة في العمل مع عملاء من نوع Enterprise أو SaaS أو D2C أو B2B.
- قدرة مثبتة على بناء علاقات مع أصحاب المصلحة الكبار والتنقل في الهياكل التنظيمية المعقدة وعمليات المشتريات.
- خبرة في قيادة وتدريب وتطوير فرق متعددة الوظائف.
- عقلية تشغيلية قوية مع القدرة على توسيع نطاق التسليم مع الحفاظ على الجودة ورضا العملاء والربحية.
- القدرة على ترجمة أهداف العمل الأوسع إلى برامج قابلة للتنفيذ ونتائج قابلة للقياس.
- مهارات اتصال ممتازة، إدارة أصحاب المصلحة، حل المشكلات، والتفاوض.
- نهج منظم واستباقي وموجه نحو الحلول لإدارة الحسابات المعقدة والأولويات المتنافسة.
- القدرة على العمل بفعالية في بيئة عن بُعد بالكامل عبر مناطق زمنية وثقافات متعددة.
المزايا
- بيئة عمل عن بُعد بالكامل (remote-first).
- فرصة إدارة حسابات مؤسسية استراتيجية والتأثير في العلاقات طويلة الأمد مع العملاء.
- التعرض لعملاء عالميين، وأصحاب مصلحة كبار، واستراتيجية تجارية، وتسليم إبداعي، والذكاء الاصطناعي والأتمتة.
- العمل مع فريق موزع عالمياً يضم أكثر من 60 جنسية ومناطق زمنية متعددة.
- بيئة عالية الثقة وسريعة الخطى مع تغذية راجعة مباشرة وفرص نمو مهني مستمر.
- إرشاد وفرص لتولي مسؤولية وقيادة ذات معنى.
- فرصة تشكيل العمليات والمساهمة في نمو منظمة خدمات إبداعية عالمية.
- بيئة تعاونية تركز على نتائج العملاء والعمل عالي الجودة والتحسين المستمر.
عرض النص الأصلي للإعلان
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Account Director based in Saudi Arabia.
This role offers the opportunity to lead and grow a portfolio of strategically important enterprise customers within a global creative services environment. You will own the customer relationship from initial scoping through delivery, renewal, and expansion, combining strategic account leadership with commercial growth. The position sits at the intersection of customer strategy, operational execution, and long-term partnership development. You will work closely with senior stakeholders, cross-functional delivery teams, and creative and operational partners to turn business objectives into scalable programs. Success will involve strengthening retention, identifying growth opportunities, and ensuring consistently high-quality delivery. The role is well suited to an experienced account leader who thrives in a remote, fast-paced, high-trust environment.
Accountabilities
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This role offers the opportunity to lead and grow a portfolio of strategically important enterprise customers within a global creative services environment. You will own the customer relationship from initial scoping through delivery, renewal, and expansion, combining strategic account leadership with commercial growth. The position sits at the intersection of customer strategy, operational execution, and long-term partnership development. You will work closely with senior stakeholders, cross-functional delivery teams, and creative and operational partners to turn business objectives into scalable programs. Success will involve strengthening retention, identifying growth opportunities, and ensuring consistently high-quality delivery. The role is well suited to an experienced account leader who thrives in a remote, fast-paced, high-trust environment.
Accountabilities
- Own the end-to-end relationship for a portfolio of 5-10 enterprise customers, strengthening retention, expansion, and executive-level trust.
- Develop and execute strategic account plans that identify upgrade, expansion, and long-term growth opportunities.
- Lead renewal processes and commercial negotiations in collaboration with leadership.
- Build and maintain strong relationships with senior client stakeholders and procurement teams.
- Translate customer objectives and business needs into scalable creative programs and solutions.
- Partner with Project Managers and Producers to coordinate delivery across multiple workstreams and maintain a high-quality customer experience.
- Serve as the senior escalation point for complex customer issues, resolving challenges quickly while maintaining confidence and trust.
- Monitor account health, burn rates, pacing, performance, and profitability across assigned accounts.
- Develop ROI-focused business cases that clearly demonstrate the value and business impact of proposed solutions.
- Identify opportunities to use AI and automation to improve customer outcomes, efficiency, and delivery.
- Coach and develop Project Managers and Producers, strengthening delivery standards and customer management capabilities.
- Collaborate with Creative, Product, and Operations teams to align resourcing, priorities, and execution with customer needs.
- 5-10+ years of experience in account management or client services within creative, marketing, digital, or related environments.
- 3-5+ years of experience in an account leadership position such as Senior Account Manager, Group Account Manager, Account Director, or equivalent.
- Proven experience managing and growing enterprise or high-value global customer accounts.
- Strong commercial acumen, with experience owning or contributing to revenue, retention, and account growth targets.
- Experience working with enterprise, SaaS, D2C, or B2B clients.
- Demonstrated ability to build relationships with senior stakeholders and navigate complex organizational structures and procurement processes.
- Experience leading, coaching, and developing cross-functional teams.
- Strong operational mindset, with the ability to scale delivery while maintaining quality, customer satisfaction, and profitability.
- Ability to translate broader business objectives into actionable programs, solutions, and measurable outcomes.
- Excellent communication, stakeholder management, problem-solving, and negotiation skills.
- Structured, proactive, and solution-oriented approach to managing complex accounts and competing priorities.
- Ability to work effectively in a fully remote environment across multiple time zones and cultures.
- Fully remote, remote-first working environment.
- Opportunity to manage strategically important enterprise accounts and influence long-term customer relationships.
- Exposure to global clients, senior stakeholders, commercial strategy, creative delivery, AI, and automation.
- Opportunity to work with a globally distributed team spanning 60+ nationalities and multiple time zones.
- High-trust, fast-paced environment with direct feedback and continuous opportunities for professional growth.
- Mentorship and opportunities to take on meaningful responsibility and leadership.
- Opportunity to shape processes and contribute to the growth of a global creative services organization.
- Collaborative environment focused on customer outcomes, high-quality work, and continuous improvement.
- Salary, healthcare, retirement, paid time off, and other specific compensation details were not specified in the source description.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
المصدر: LinkedIn - أُضيفت للموقع في 29 سبتمبر 2026
رقم الإعلان لدى المصدر: 4471278104
رقم الإعلان لدى المصدر: 4471278104