شركة Azure تعلن عن وظيفة مشرف المرافق في الرياض

Job Title: Amenity Supervisor

Location: Riyadh, Saudi Arabia

Experience: 3-5 years of experience in hospitality, facilities management, residential communities, customer service, or a related field.

About Azure

Azure is a leading lifestyle and residential community operator in Saudi Arabia, managing more than 20 premium residential compounds across Riyadh. We are committed to creating exceptional living experiences by delivering world-class hospitality, outstanding facilities, engaging lifestyle programs, and customer-focused services that enhance the quality of life for our residents.

Job Summary

The Amenity Supervisor is responsible for overseeing the daily operations of community amenities, ensuring they are safe, clean, fully operational, and ready for resident use. This role plays a key part in delivering an exceptional resident experience by supervising amenity operations, conducting routine inspections, supporting residents, and coordinating with internal teams to maintain Azure's high service standards.

Key Responsibilities

• Supervise the daily opening and closing of community amenities in accordance with company procedures.
• Conduct routine inspections to ensure all amenities are clean, safe, well-maintained, and fully operational.
• Provide exceptional support to residents by responding to inquiries, requests, and concerns related to amenity facilities.
• Coordinate with Housekeeping, Maintenance, Security, and Lifestyle teams to ensure smooth day-to-day operations.
• Monitor the condition of facilities, furniture, and equipment, reporting maintenance requirements promptly.
• Ensure compliance with health, safety, and operational standards across all amenity areas.
• Monitor resident use of amenities and ensure compliance with community rules and regulations.
• Support the planning and execution of resident activities and events held within amenity spaces.
• Maintain daily inspection checklists, operational reports, and incident records.
• Escalate operational issues and resident feedback to management when required.
• Deliver a welcoming, professional, and customer-focused experience to residents and visitors.

Qualifications

• Bachelor's degree or Diploma in Hospitality, Business Administration, Facilities Management, or a related field.
• 3-5 years of experience in hospitality, facilities management, residential communities, or customer service.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency in Microsoft Office applications.
• Fluency in English is required; Arabic is an advantage.