وظيفة Jira Administrator شاغرة لدى Nextwo Co. بمدينة الرياض

✨Company Overview

Founded as a subsidiary of T2, Nextwo set out with a clear mission: to harness the exceptional technology talent in Jordan and Egypt to serve Saudi Arabia's growing digital economy. What started as a focused staffing initiative has evolved into a comprehensive human capital and technical manpower partnership spanning SAP, Oracle, AI/ML, Cloud Architecture, Software Development, UI/UX, Fintech, and Finance.

Today, Nextwo operates across Saudi Arabia, Jordan, and Egypt - providing Offshore Development Centers, hybrid models, onsite manpower placement, and managed services. Our 90%+ talent retention rate and 60% cost savings speak to our commitment to quality and long-term partnership.

Key Responsibilities

• Administer Jira projects, workflows, issue types, screens, fields, permissions, and notifications.
• Manage users, groups, roles, and access controls.
• Configure Jira Service Management, workflows, SLAs, queues, and request types.
• Create dashboards, reports, filters, and JQL queries.
• Develop Jira automation rules and improve business workflows.
• Support Jira integrations with Confluence, Bitbucket, Git, APIs, and other enterprise systems.
• Troubleshoot Jira performance, configuration, workflow, and integration issues.
• Perform Jira upgrades, maintenance, and configuration management.
• Provide user support, training, and technical documentation.

Required Skills

• Strong Jira Administration experience.
• Jira Software & Jira Service Management.
• JQL, workflows, automation, dashboards, and reporting.
• Confluence administration.
• Knowledge of REST APIs and integrations.
• Understanding of Agile/Scrum/Kanban and ITIL processes.
• Strong troubleshooting and communication skills.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• Enterprise environment experience preferred.
• Banking/financial services experience is an advantage.