تفاصيل الوظيفة
فندق Sofitel (ضمن مجموعة Accor) يعلن عن وظيفة مشرف سكن (Housing Supervisor) في منطقة مكة المكرمة.
المهام والمسؤوليات
- الإشراف على العمليات اليومية لمرافق سكن الموظفين.
- الإشراف على عمليات قبول المقيمين، التخصيص، الانتقال، وإخلاء السكن، وسجلات الإشغال.
- ضمان نظافة وسلامة وصيانة الوحدات السكنية والمناطق المشتركة والمرافق.
- التنسيق للصيانة الوقائية والتصحيحية مع الفرق الداخلية والمقاولين الخارجيين.
- إجراء تفتيش دوري لتحديد مشكلات الصيانة والسلامة والامتثال.
- تطوير وتطبيق سياسات وإجراءات ومعايير السكن المشتركة.
- معالجة استفسارات وشكاوى ونزاعات المقيمين بشكل مهني وفي الوقت المناسب.
- مراقبة مستويات إشغال السكن وإعداد تقارير تشغيلية دورية.
- إدارة ميزانية السكن ومراقبة النفقات والتحكم في تكاليف التشغيل.
- ضمان الامتثال للوائح الصحة والسلامة والحرائق والبيئة.
- الإشراف على موظفي السكن بما في ذلك طاقم التدبير المنزلي والصيانة والإداريين.
- التنسيق لإجراءات الاستجابة للطوارئ المتعلقة بحوادث السكن.
- الحفاظ على سجلات دقيقة للمقيمين والمخزون والتفتيش والصيانة والعقود.
- التواصل مع الموردين والمقاولين ومقدمي الخدمات لضمان جودة الخدمة.
- اقتراح تحسينات على خدمات السكن ورضا المقيمين.
الشروط والمتطلبات
- درجة البكالوريوس في إدارة الممتلكات، إدارة الأعمال، إدارة الضيافة، إدارة المرافق أو مجال ذي صلة (يفضل).
- خبرة لا تقل عن 3-5 سنوات في إدارة السكن أو الممتلكات أو المرافق أو الإقامة.
- خبرة في الإشراف على فرق العمل وإدارة مرافق سكن الموظفين أو الإقامة (يفضل).
- يشترط أن يكون المتقدم سعودي الجنسية.
المهارات المطلوبة
- إتقان اللغة الإنجليزية بطلاقة.
- إجادة لغات إضافية تُعد ميزة إضافية.
- الخبرة في مجال الإشراف السكني تعتبر نقطة قوة.
عرض النص الأصلي للإعلان
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
supervis the daily operations of staff accommodation facilities.
Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records.
Ensure housing units, common areas, and facilities are clean, safe, and well maintained.
Coordinate preventive and corrective maintenance with internal teams and external contractors.
Conduct regular inspections to identify maintenance, safety, and compliance issues.
Develop and enforce housing policies, procedures, and community standards.
Address resident inquiries, complaints, and disputes in a timely and professional manner.
Monitor housing occupancy levels and prepare regular operational reports.
Manage housing budgets, monitor expenses, and control operating costs.
Ensure compliance with health, safety, fire, and environmental regulations.
Supervise housing staff, including housekeeping, maintenance, and administrative personnel.
Coordinate emergency response procedures for housing-related incidents.
Maintain accurate records of residents, inventories, inspections, maintenance, and contracts.
Liaise with vendors, contractors, and service providers to ensure quality service delivery.
Recommend improvements to housing services and resident satisfaction.
Qualifications
Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or a related field (preferred).
Minimum of 3-5 years of experience in housing, property, facilities, or accommodation management.
Experience supervising teams and managing residential or employee accommodation facilities is preferred.
Additional Information
experience is an asset
Fluency in English, additional languages are a plus
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
supervis the daily operations of staff accommodation facilities.
Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records.
Ensure housing units, common areas, and facilities are clean, safe, and well maintained.
Coordinate preventive and corrective maintenance with internal teams and external contractors.
Conduct regular inspections to identify maintenance, safety, and compliance issues.
Develop and enforce housing policies, procedures, and community standards.
Address resident inquiries, complaints, and disputes in a timely and professional manner.
Monitor housing occupancy levels and prepare regular operational reports.
Manage housing budgets, monitor expenses, and control operating costs.
Ensure compliance with health, safety, fire, and environmental regulations.
Supervise housing staff, including housekeeping, maintenance, and administrative personnel.
Coordinate emergency response procedures for housing-related incidents.
Maintain accurate records of residents, inventories, inspections, maintenance, and contracts.
Liaise with vendors, contractors, and service providers to ensure quality service delivery.
Recommend improvements to housing services and resident satisfaction.
Qualifications
Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or a related field (preferred).
Minimum of 3-5 years of experience in housing, property, facilities, or accommodation management.
Experience supervising teams and managing residential or employee accommodation facilities is preferred.
Additional Information
experience is an asset
Fluency in English, additional languages are a plus
المصدر: LinkedIn - أُضيفت للموقع في 5 سبتمبر 2026
رقم الإعلان لدى المصدر: 4449750367
رقم الإعلان لدى المصدر: 4449750367